Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Thomas Donofrio

Califon,NJ

Summary

Experienced in customer service and handling difficult situations. Demonstrated adaptability by working across multiple departments at Shoprite, gaining valuable skills and contributing to the overall efficiency of the business. Proficient in hardware and various computer programs, with a strong problem-solving ability. Seeking an opportunity to combine my problem solving skills with my computer skills.

Overview

1
1
year of professional experience

Work History

Grocery Clerk

ShopRite
Bernardsville, NJ
06.2023 - Current
  • Assisted customers with locating items in the store, answered questions about products and prices.
  • Stocked shelves, rotated merchandise and ensured product freshness.
  • Maintained cleanliness of the store by sweeping floors, mopping up spills and organizing shelves.
  • Operated cash registers to process payments from customers, handled returns and exchanges of merchandise.
  • Performed opening and closing duties such as setting up displays, counting money in register drawers and restocking items.
  • Verified prices on tags against price sheets for accuracy and updated tags when necessary.
  • Organized backroom storage areas according to company standards for safety and efficiency.
  • Inspected incoming shipments for damages or discrepancies between order forms and actual delivered goods.
  • Adhered to all safety regulations while operating equipment such as forklifts or pallet jacks.
  • Monitored expiration dates on food products to ensure quality control measures were met.
  • Set up displays for seasonal promotions or events in accordance with company guidelines.
  • Assisted with training new employees on proper operation of cash registers, stocking procedures and customer service protocols.
  • Received and unloaded new products upon delivery, checking for damage and order accuracy.
  • Cleaned shelves and restocked with new inventory when products stock ran low.
  • Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
  • Reviewed tags on product shelves and made requested pricing changes.
  • Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
  • Operated cash registers, scanners and computers to itemize and total customer purchases.
  • Processed customer orders and payments with POS system or cash register.
  • Organized stock room to optimize space and efficiency.

Education

High School Diploma -

Oratory Prep
Summit, NJ
06-2022

Some College (No Degree) - Cyber Security

Rutgers, The State University of New Jersey
New Brunswick, NJ

Skills

  • Pallet Jack Operation
  • Stock Rotation
  • Payment Processing
  • Crate breakdown
  • Customer Service
  • Inspecting merchandise
  • Store Cleaning
  • Cashier experience
  • Computer Skills

Affiliations

  • I enjoy working on my cyber security skills on HackTheBox.com
  • I grew up playing hockey and still enjoy taking part in the game.

Timeline

Grocery Clerk

ShopRite
06.2023 - Current

High School Diploma -

Oratory Prep

Some College (No Degree) - Cyber Security

Rutgers, The State University of New Jersey
Thomas Donofrio