Thomas Donovan
Davidson,NC
Summary
Achieved significant equipment uptime and minimized disruptions at Siemens by leveraging expert mechanical troubleshooting and problem-solving abilities. Demonstrated strong safety awareness and mechanical repair skills, enhancing operational efficiency. Excelled in a fast-paced environment, showcasing the ability to lead and communicate effectively across diverse roles. Hardworking technician bringing 8+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures. Organized CLT operations with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Skilled Maintenance Technician adept at interpreting blueprints, developing schedules and overseeing team operations. Well-versed in managing workflow and delegating tasks to meet objectives. Offering 8 years of repair and maintenance expertise with proven history or hard work and dependability.
Overview
19
19
years of professional experience
Work History
Maintenance Technician Level 2
Siemens
01.2016 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Inspected and maintained equipment to keep items in top working condition.
- Followed safety protocols to minimize workplace accidents.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Developed and implemented strategies to improve maintenance processes.
- Assisted management in developing long-term plans for equipment upgrades and replacements.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
Assistant Restaurant Manager
Zea
01.2013 - 12.2016
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Conducted regular meetings with staff to discuss performance and address any issues.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Managed team of up to 15 restaurant staff members, maintaining exceptional customer service and quality standards.
Store Associate
Donovans Guns And Ammo
01.2005 - 12.2013
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Maintained tidy and organized store to comply with cleanliness standards.
- Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
- Increased sales and customer satisfaction through personalized servicing.
- Provided product demonstrations to highlight features, benefits and value.
BOH Line Cook
Casamentos
01.2005 - 11.2013
- Ensured consistent taste and quality by adhering to standardized recipes and carefully measuring ingredients.
- Consistently met high volume demands while maintaining impeccable quality control standards for all dishes prepared.
- Assisted in inventory management, accurately tracking stock levels and placing orders as needed.
- Utilized strong organizational skills to manage multiple priorities simultaneously under pressure during busy shifts.
- Maintained high standards of cleanliness, resulting in a consistently top-rated health inspection score.
- Enhanced kitchen efficiency by streamlining food preparation processes and organizing workstations for optimal performance.
- Collaborated with fellow cooks to develop new menu items, increasing customer satisfaction and repeat business.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Helped establish a positive work culture among kitchen staff by actively participating in team meetings and offering constructive feedback for improvement.
- Contributed to cost control measures through careful portioning of ingredients and preventing unnecessary waste.
Education
High School Diploma -
Mandeville High School
Mandeville, LA05.2008
Skills
- Preventive Maintenance
- Problem solving ability
- Building Maintenance
- Mechanical Troubleshooting
- Troubleshooting skills
- Safety awareness
- Mechanical Repair
- Parts Replacement
Languages
Italian
Limited Working
Timeline
Maintenance Technician Level 2
Siemens
01.2016 - Current
Assistant Restaurant Manager
Zea
01.2013 - 12.2016
Store Associate
Donovans Guns And Ammo
01.2005 - 12.2013
BOH Line Cook
Casamentos
01.2005 - 11.2013
High School Diploma -
Mandeville High School