Thomas Douglas
Troy
Summary
Efficient Student pursuing a degree in medicine with experience collaborating with teammates to create projects that reflect my willingness to learn. Well-versed in communication with strong understanding of the industry of medicine. Successful in quickly building skills, self-teaching and acquiring new knowledge. Motivated individual with strong work ethic and ability to work independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
6
6
years of professional experience
Work History
Student Facilities Worker
Michigan State University
02.2023 - Current
- Improved team morale and productivity through effective communication and active listening skills.
- Enhanced customer satisfaction by addressing concerns promptly and providing exceptional service.
- Collaborated with cross-functional teams to ensure project success, resulting in improved workflow efficiency.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Worked fast to complete tasks and meet daily deadlines.
Busboy, Barback
Main Street Billiards
06.2022 - Current
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Delivery Driver
DoorDash
03.2020 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
Clinical Technician
Unasource LCC
05.2021 - 06.2023
- Monitored patients and maintained detailed records for physician review.
- Collaborated with healthcare providers and administrators in proper testing.
- Worked with physicians and nurses in patience care excellence.
- Set up, maintained and verified sterility of lab equipment and tools.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Babysitter
Angela Adams
09.2018 - 07.2022
- Assisted children with homework assignments and special projects across different subjects.
- Organized and cleaned home after activities.
- Played and helped teach kids in their sports practices.
- Built positive and nurturing environments to support child social and emotional growth.
Party Host
Escape Bowling
03.2019 - 06.2020
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took information about guests' party size, led to seating, offered menus and supervised children.
- Decorated and set tables in accordance with party themes and age groups.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Supervised party area and delivery of services to verify guests complied with facility safety rules.
- Reset party rooms between events, including collecting trash, wiping down surfaces and sweeping floor.
- Delighted young guests with special activities and events such as inflatables and balloon animals.
Education
Bachelor of Science - Human Biology
Michigan State University
East Lansing, MI04.2024
High School Diploma -
Troy High School
Troy, MI06.2020
Skills
- Activity Planning
- Guest service
- Customer assistance
- Data management
- Social Media Management
- Administrative support
- Leadership
- Project Management
- Supervision
- Self-motivated professional
- Organized
- Cleaning
Sports
I played soccer for several years, as well as basketball. I played in the Troy Soccer Club during high school, and played basketball for my church during my middle school and early high school years. Today, I play recreational soccer and basketball on Total Soccer, and Greg Grant League, respectively.
Affiliations
- Volunteer Coordinator of MSUPMA (2022-2023) (Michigan State University Pre Medical Association)
- Social Coordinator of MSUPMA (2023-2024) (Michigan State University Pre Medical Association)
Timeline
Student Facilities Worker
Michigan State University
02.2023 - Current
Busboy, Barback
Main Street Billiards
06.2022 - Current
Clinical Technician
Unasource LCC
05.2021 - 06.2023
Delivery Driver
DoorDash
03.2020 - Current
Party Host
Escape Bowling
03.2019 - 06.2020
Babysitter
Angela Adams
09.2018 - 07.2022
Bachelor of Science - Human Biology
Michigan State University
High School Diploma -
Troy High School
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