Thomas Duke
Orlando,FL
Summary
Strong leader with 10 years of sales and management experience in various industries and markets across the country. Seasoned multi-unit manager with a results-driven approach to business planning and day-to-day problem solving. While operating in these regional roles, I had the privilege to lead teams to increase brand exposure, revenue, and profitability.
Overview
9
9
years of professional experience
Work History
Manager /Clinic Director
Serotonin Anti-Aging Centers
07.2023 - Current
- Assist in all operational, staffing, marketing, and sales tasks in the opening of this clinic.
- Build and train a team of medical professionals, health coaches, and service providers to deliver exceptional service to our clients
- Created promotions and Implemented various sales trainings and strategies that led to a 29% increase in revenue
- Establish strong vendor relations, negotiating contracts resulting in multiple cost reductions and increased profit margins
- Coordinate with vendors and partners to plan and organize multiple on-site and off-site events to generate leads increasing the new guest count by 23%
- Utilize CRM to call and follow up with all current clients as well as daily outreach to all leads and prospective clients
Owner / Consultant
Top Tier Nutrition
02.2022 - 02.2024
- Negotiated lease agreements, conducted pre-opening marketing, and successfully opened 3 retail locations and an online store in the first 12 months.
- Categorize monthly P&L statements to locate product or service deficiencies and maximize value leading to a 56% PM
- Implemented online and localized marketing strategies that led to an increase in transactions and revenue 15% each month in the first 3 quarters
- Developed an affiliate program that involved networking and acquiring 60+ partners leading to 4,500 customers in initial 10 months
- Oversee all management, operations, and marketing tasks for each location in a daily capacity until moving to on strictly consulting basis
District Manager
5 Star Nutrition
12.2015 - 07.2022
- Oversee all operations, sales, and marketing efforts at 5 locations in 4 different states (CO, LA, TX, GA)
- Source, hire, and train approximately 50 employees from entry-level to regional management roles
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure sales goals were met (55-73% YOY increase in overall sales)
- Analyze financials and KPI reports to formulate sales and marketing strategies that led to 87% increase in new customers at Houston location
- Drafted and negotiated contracts with military bases and businesses in similar industry that led to an overall increase in transactions of 22%
Regional Sales Manager
Henderson Implement & Marine
02.2020 - 11.2021
- Expanded market share and profitability within the region by identifying growth opportunities and collaborating with cross-functional teams across 2 locations with $3 mil in inventory (Heavy equipment and boats)
- Led the expansion of Outside Sales and Rental divisions to exceed goal by 20+ new accounts within 3 months
- Responsible for the sales leadership and success of multiple departments (Rental, Finance, Retail )
- Achieved regional sales objectives by coordinating the sales team, developing successful strategies, and training that led to an 82% YOY increase in profit
- Networked through local and regional channels to create wholesale partnerships that led a 122% increase in used inventory sales
- Develop and manage CRM platform to retain customers and prospect for new leads
- Create, implement, and execute new policies and procedures to ensure operational efficiency
Education
Bachelor of Science - Business Management
Louisiana State University At Shreveport
Shreveport, LA05.2011
Skills
- Sales Management / Training
- Operations Management
- Multi-Unit Management
- Marketing
- Business Development
- Lead Generation
- Budget Management
- Complex Problem-Solving
- MS Office Suite
- Customer Relationship Management(CRM)
- Time Management
- Verbal and written communication
Timeline
Manager /Clinic Director
Serotonin Anti-Aging Centers
07.2023 - Current
Owner / Consultant
Top Tier Nutrition
02.2022 - 02.2024
Regional Sales Manager
Henderson Implement & Marine
02.2020 - 11.2021
District Manager
5 Star Nutrition
12.2015 - 07.2022
Bachelor of Science - Business Management
Louisiana State University At Shreveport
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