Thomas Dukups

Captain - Shift Commander

City of Calumet City Fire Department

02.2000 - 01.2026

Oversaw emergency response activities, guaranteeing adherence to safety procedures.
Coordinated training drills to enhance team readiness and operational efficiency during emergencies.
Managed incident command communications between field units and dispatch for effective resource allocation.
Developed strategic plans to improve response times and service delivery within the community.
Led post-incident reviews to identify areas for improvement and implement corrective actions.
Mentored junior firefighters, fostering skill development and promoting a culture of continuous learning.
Implemented standard operating procedures that increased compliance with safety regulations.
Collaborated with local agencies to strengthen partnerships and streamline emergency response efforts.
Enhanced team performance by implementing effective communication and collaboration strategies.
Reduced employee turnover by fostering a positive work culture and addressing staff concerns promptly.
Maintained a safe and secure work environment through regular safety checks and adherence to protocols.
Led by example in promoting a positive attitude among staff members towards teamwork and problemsolving.
Contributed significantly towards achieving organizational goals/objectives through diligent execution of duties as Shift Commander.
Ensured smooth operations during shifts, consistently meeting or exceeding productivity targets.
Streamlined shift processes by identifying inefficiencies and providing actionable solutions.
Improved overall shift efficiency by regularly reviewing processes and making necessary adjustments.
Conducted thorough shift handovers, maintaining clear communication channels between teams.
Optimized resource allocation for maximum productivity and cost-effectiveness during shifts.
Oversaw staff scheduling, balancing workload while accommodating individual needs and preferences.
Upheld compliance with company policies and procedures as well as industry regulations during daily operations.
Demonstrated strong leadership skills in managing diverse teams of employees across various departmentsfunctions.
Collaborated with other Shift Commanders to develop best practices for optimal shift management.
Implemented data-driven decision-making processes to enhance shift outcomes continuously over time based on insights gathered from various sources.
Completed detailed incident reports when required, contributing to a comprehensive organizational record system.
Mentored and trained new staff members for seamless integration into the team.
Coordinated with law enforcement agencies to respond to security incidents and emergencies.
Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Resolved conflicts between employees to maintain positive and productive work environments.
Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Trained new employees and delegated daily tasks and responsibilities.
Provided ongoing feedback to employees, supporting their professional growth and development within the organization.
Managed conflict resolution, ensuring timely and fair resolutions to workplace disputes.

Summary

Overview

Work History

Captain - Shift Commander

Education

High School Diploma -

Skills

Accomplishments

Certification

Timeline

Captain - Shift Commander

High School Diploma -

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