Thomas Duncan
Metamora,IL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Assistance Vice President-Maintenance
Morton Community Bank
Morton, IL
01.2017 - 10.2024
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Collaborated with other managers across the organization to develop strategies that support overall company objectives.
- Oversaw inventory management activities including ordering supplies as needed.
- Identified opportunities for process improvement initiatives through analysis of current processes and procedures.
- Managed day-to-day operations while ensuring high levels of customer and employee satisfaction were met at all times.
- Addressed customer concerns with suitable solutions.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Tracked and replenished inventory to maintain par levels.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Managed facility maintenance and upgrades, ensuring a safe and productive work environment.
- Developed and maintained relationships with outside vendors.
- Oversaw staff training and development programs, equipping employees with necessary skills and knowledge.
- Spearheaded the adoption of new technologies, streamlining operations and enhancing capabilities.
- Oversaw daily operations, ensuring efficiency and effectiveness across all departments.
- Coordinated logistics and supply chain operations, ensuring timely delivery of products and services.
- Monitored operational budgets, reducing costs through strategic planning and optimization.
- Presented performance and productivity reports to supervisors.
- Planned delivery routing, team workflows, and promotional initiatives.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
High School Diploma -
Richwoods High School
Peoria, IL05-1994
Automotive
ICC
Peoria ILSkills
- Customer Service
- Operations Management
- Process Improvement
- Business Development
- Staff Development
- Mergers and Acquisitions
- Decision-Making
- Recruiting and Hiring
- Financial Management
- Policy and procedure development
- Proposals and presentations
- Performance monitoring
- Partnerships and Affiliations
- Critical Thinking
- Business growth and marketing strategies
- Staff Training
- Results-Driven
- Relationship Building
- Customer and employee rapport
- Performance monitoring and evaluation
- Training and mentoring
- Team Leadership
- Complex Problem-Solving
Timeline
Assistance Vice President-Maintenance
Morton Community Bank
01.2017 - 10.2024
High School Diploma -
Richwoods High School
Automotive
ICC
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