Thomas Dunham
Omaha,NE
Summary
Knowledgeable and dedicated service professional with six years of experience in the financial industry, and nine years in customer service roles. Experienced with providing comprehensive financial advice and investment strategies. Utilizes knowledge of financial markets to guide clients toward their financial goals. Track record of building strong client relationships and delivering personalized financial advice.
Overview
13
13
years of professional experience
Work History
Financial Advisor
Edward Jones
03.2023 - Current
- Developed customized financial strategies to meet clients' individual goals and objectives.
- Analyzed investment portfolios to optimize asset allocation and enhance performance.
- Led client meetings to discuss financial plans, assess progress, and adjust strategies as needed.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Worked closely with insurance providers to assess suitable coverage options tailored to individual client requirements for risk management purposes.
- Ensured compliance with industry regulations and company policies while serving clients'' best interests.
- Facilitated new client onboarding process and investment account setup.
- Oversaw management of more than 200 households
Account Services Representative
Brinker Capital Investments
01.2020 - 03.2023
- Track account application status throughout review process
- Receive client applications and follow up with financial representatives to obtain missing information before submission
- Run daily reports for process monitoring and new money received
- Work closely with financial representatives to recommend appropriate services to maintain long-term relationships with account holders
- Answer inquiries and provide information to sales representatives, distribute appropriate paperwork and fulfill quote requests to deliver excellent customer support
- Liaison between financial representatives and broker dealers and maintain effective lines of communication
Produce Clerk
Hy-Vee Inc.
04.2015 - 01.2020
- Helped lead the team with cultivating sales promotions with research on available products
- Managed sales floor work with organizational processes
- Earned management trust for high-level of customer service skills
Kitchen Clerk
Hy-Vee Inc.
01.2017 - 05.2019
- Led catering teams, which included project organization and timely delivery to reach a high level of customer satisfaction
- Trained incoming staff on practices, culture and procedures to maximize job satisfaction and productivity
Cashier
Hy-Vee Inc.
09.2013 - 03.2015
- Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers
Education
Bachelor of Arts - Communication Studies
University of South Dakota
Vermillion , NE07-2019
Skills
- FINRA Series 7, 66 licensed
- Nebraska life and health insurance license
- Account performance reviews
- Retirement planning
- Education savings plans
- Account management
- Portfolio construction and management
- Investment advice
- Relationship building and management
- Retirement plan management
Timeline
Financial Advisor
Edward Jones
03.2023 - Current
Account Services Representative
Brinker Capital Investments
01.2020 - 03.2023
Kitchen Clerk
Hy-Vee Inc.
01.2017 - 05.2019
Produce Clerk
Hy-Vee Inc.
04.2015 - 01.2020
Cashier
Hy-Vee Inc.
09.2013 - 03.2015
Bachelor of Arts - Communication Studies
University of South Dakota