Dynamic Project Manager with a proven track record at FA Design Build / Flooring America, enhancing customer satisfaction through meticulous supervision of interior remodeling projects. Excelled in multitasking and workflow planning, leveraging exceptional communication skills and a keen attention to detail. Demonstrated proficiency in MS Office and BuilderTrend. Has shown a strong work ethic and taking pride in the companies work and reputation to significantly improve the remodeling experience.
Responsible for the supervision of sold interior remodeling jobs. Collaborate closely with the sales team regarding design functionality prior to the job start. Provide weekly communication updates with the client to ensure a high level of customer satisfaction. Formulate a production timeline schedule to share with the client, and modify it as needed. Address issues promptly that arise during construction, and help problem-solve any complex remodeling problems or issues. Communicate any necessary change orders that arise after job start, develop change order invoices, and promptly collect payments. Manage subcontractor relationships, and oversee performance and contracts. Develop the owner, invoice, progress payment schedule, and collect payments. Developed subcontractor trade pay schedules, verified and approved invoices to accounting, according to work performed. Accountability for job site safety, cleanliness, security, and protection from damage during construction by supervising on-site. Minimize production errors that can impact profitability. Attend weekly production meetings, and provide updates on assigned jobs. Use the BuilderTrend app for daily log updates and photo support. Work closely with production team leaders to help improve the remodel process.