Thomas Eberly

Manage the volume of product for the store shelves.

Search for all available options for product location.

Order and maintain the amount of product for the store.

• Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
• Improved customer satisfaction by addressing and resolving complaints promptly and professionally.
• Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
• Developed strong relationships with clients through consistent communication and proactive problemsolving.

• Coordinated with AWI & C&S warehouses and vendors to develop a weekly grocery ad.
• Followed merchandising guidelines to present visually appealing displays.
• Ordered and built weekly, seasonal and holiday displays.
• Trained and mentored various employees including young people as well as other grocery managers.
• Maintained a great attendance record.
• Kept an organized desk and warehouse.
• Coordinated and overseen resets with AWI & C&S warehouses and vendors.
• Communicated clear expectations and goals to each team member.
• Worked with the management team to implement the proper division of responsibilities.
• Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.

• Stocked and replenished merchandise according to store merchandising layouts.
• Stocked shelves and took inventory of supplies.
• Filled in for the Grocery Manager when he was on vacation.

• Priced merchandise, stocked shelves and took inventory of supplies.
• Built displays
• Checked in vendors
• Worked and maintained the warehouse. 
• Returned carts to the porch.