Thomas Edwards
21105 Spears Rd, Pinckney,MI
Summary
Adept at maintaining safety and efficiency, I enhanced Pinckney Trucking & Excavating's operations by implementing routine maintenance, reducing costs, and ensuring compliance with transportation regulations. My leadership at AutoZone, fostering team agility and performance, alongside skills in safe driving practices and teamwork, underscores my commitment to excellence and reliability in high-pressure environments.
Overview
9
9
years of professional experience
Work History
Dump Truck Driver
Pinckney Trucking & Excavating
11.2024 - Current
- Reduced maintenance costs by performing routine upkeep on dump truck equipment and promptly reporting any necessary repairs.
- Operated with safety and skill to avoid accidents and delays.
- Operated vehicles according to local, regional and federal transportation regulations.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Maneuvered trucks to correct locations for material drops, working with large equipment operators to correctly position loads for best distribution.
- Navigated through diverse terrains, from urban streets to remote construction sites, without incident.
- Secured loads effectively to prevent accidents and ensure safety of other road users.
- Weighed in and out at scales for load ticketing and legal weight compliance.
Tow Truck Driver
Gaffner Towing & Recovery
10.2023 - 11.2024
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Increased company revenue, successfully completing a high volume of service calls within designated timeframes.
- Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
- Maintained a clean and organized tow truck, ensuring optimal functionality for emergency situations.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
- Ensured accurate billing by collecting payment from customers at the time of service completion when necessary.
- Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Completed routine maintenance on truck to keep in working order.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Tow Truck Driver
Pardiac Towing & Recovery
05.2018 - 10.2023
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Increased company revenue, successfully completing a high volume of service calls within designated timeframes.
- Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
- Maintained a clean and organized tow truck, ensuring optimal functionality for emergency situations.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
- Ensured accurate billing by collecting payment from customers at the time of service completion when necessary.
- Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Completed routine maintenance on truck to keep in working order.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Manager
AutoZone
08.2017 - 05.2018
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Cashier
Taco Bell
04.2016 - 08.2017
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally.
- Kept the lobby clean and kept the condiments full.
Education
High School Diploma -
Pinckney Community High School
Pinckney, MI06-2017
Skills
- Safety policies
- Safe driving practices
- Heavy equipment operation
- Defensive driving
- Route planning
- Maintenance
- Hazardous materials handling
- Organization
- Teamwork
- Safe driving
Accomplishments
Commercial drivers license with hazmat, tanker, and doubles-triples endorsement.
Timeline
Dump Truck Driver
Pinckney Trucking & Excavating
11.2024 - Current
Tow Truck Driver
Gaffner Towing & Recovery
10.2023 - 11.2024
Tow Truck Driver
Pardiac Towing & Recovery
05.2018 - 10.2023
Manager
AutoZone
08.2017 - 05.2018
Cashier
Taco Bell
04.2016 - 08.2017
High School Diploma -
Pinckney Community High School
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