Verbal and written communication
Thomas Ellenwood
Secondary Education Teacher
Perrysburg,OH
Summary
Productive Educator with excellent problem-solving and time management skills. Worked with students to help them struggle with learning and lead them to success. Organized and efficient with maintaining student records and completing progress reports. Ready to apply educator expertise to dynamic new position.
Overview
8
8
years of post-secondary education
9
9
years of professional experience
Work History
High School Social Studies Teacher
Lima City Schools
Lima, Ohio
08.2017 - Current
- Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
- Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student-centered learning.
- Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.
- Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results data.
- Managed and maintained all school computer systems, equipment and mobile devices by troubleshooting hardware and software issues, cleaning out keyboards and wiping down computer surfaces.
- Mentored and guided over 100 students/year to foster proper completion of assigned tasks and success in school environment.
- Managed time spent on lesson completion to ensure proper pacing to complete required curriculum within constrained amounts of time.
Customer Service Representative and Shift Leader
Family Video
Toledo, Ohio
06.2014 - 07.2016
- Stepped up to assist customer service manager with complaints and issues during times of department short staffing.
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
- Trained, oversaw and mentored over 5 new team members to strengthen performance and job expertise.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Greeted customers and listened closely to problems described to determine solutions.
Student Operations Supervisor and Bus Operator
University Of Toledo - Transit Services
Toledo, Ohio
06.2011 - 01.2015
- Planned over 6 routes and made proactive adjustments using GPS apps to account for traffic problems.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details and baggage stowing.
- Collaborated with 4 other supervisors to maintain smooth inter-departmental communication and operations.
- Produced monthly rider reports using advanced Excel spreadsheet functions.
Education
Post-masters Licensure - Principal Licensure Program
The University of Dayton
Dayton, OH 05.2018 - 04.2019
Master of Education - Secondary Education
The University of Toledo
Toledo, OH 01.2016 - 08.2017
BBA - Organizational Leadership And Management
The University of Toledo
Toledo, OH 08.2010 - 05.2016
Skills
Organizational abilities
Curriculum Development
Technology integration
Project planning and development
Advanced problem solving
Change Management
Classroom management
Recordkeeping
Procedure development
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Google Workspace
Quote
The price of anything is the amount of life you exchange for it.
Henry David Thoreau
Timeline
Post-masters Licensure - Principal Licensure Program
The University of Dayton
05.2018 - 04.2019
High School Social Studies Teacher
Lima City Schools
08.2017 - Current
Master of Education - Secondary Education
The University of Toledo
01.2016 - 08.2017
Customer Service Representative and Shift Leader
Family Video
06.2014 - 07.2016
Student Operations Supervisor and Bus Operator
University Of Toledo - Transit Services
06.2011 - 01.2015
BBA - Organizational Leadership And Management
The University of Toledo
08.2010 - 05.2016
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