Thomas Elsloo

Walk around the floor push in chairs and pick out trash. I would also escort employee's from our Main Bank to their proper area out on the floor and handle any questions the our guests had.

• Liaised between security staff and other departments to coordinate security operations and resolve issues.

• Maintained cleanliness of work sites, parking spaces, and guest services stations.
• Built positive customer rapport for courteous, friendly and professional service.
• Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
• Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
• Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
• Answered guest's questions about property amenities and services.
• Delivered guest vehicles smoothly and met diverse needs of valet customers.
• Located and retrieved vehicles quickly to minimize customer wait times.
• Assisted guests with luggage and personal items, ensuring smooth transitions between arrival and departure.
• Logged and documented parked vehicle details for accurate records.
• Kept detailed records of damages or pre-existing conditions on incoming vehicles, protecting both company liability and customer interests.
• Promoted repeat business through friendly interactions and consistent delivery of prompt service to all customers.
• Drove varied vehicles, including luxury and sports models, safely and legally.
• Coordinated with security team to report and prevent any suspicious activity around parked vehicles.
• Managed vehicle keys and parking spots, reducing wait times for guests.
• Assisted guests with directions and local recommendations, adding value to overall service experience.