Thomas Ewald

Management and Leadership of the Atlanta Campus Linehaul:

• Provided strong leadership to enhance team productivity and morale with the motto "Steer the ship in the same direction"
• Improved team performance by providing on-hands training, set expectations based on company goals and held the group accountable to those standards.
• Reduced costs / Increased Efficiency: Analyzed run structures from start to finish throughout the hub area and network and made necessary changes to improve efficiency.
• Business Compliance Practices: Created structure and trained processes to improve accuracy and timeliness of the BCSA process
• Improved team member productivity by enhancing performance monitoring and instituting recognition programs to recognize the achievements of the staff.
• Improved communications and relationships with the hub operations to improve processes, reducing cost and improving service.
• Mentored several internal employees that resulted in promotions, both internal to Atlanta, and into the FEC network.
• Communicated heavily with the TSP base to improve relations, set expectations, grow and improve their performance.

• Worked in unison with the Senior Manager to implement improvements throughout the operation
• Mentored / Trained an inexperienced management crew in operational policies and procedures
• Worked with the Senior Manager to fully staff and train new employees as well as retraining of staffing that was already in place
• Reset expectations with the TSP base by communicating policies and creating structure to meet the volume demands of the market
• Played a key role in developing a "liaison" role between the hub operation and linehaul operations to foster cooperative goals and efficiencies.

• Managed mainline operations for the Memphis hub and hub area operations for the Hagerstown hub.
• Worked with staff to ensure they were well prepared to successfully perform tasks in the operation. Both scenarios involved hands on training, setting performance expectations and holding accountability.
• Work with senior manager to learn and understand run structure and contractual obligations of both FXG and the TSP base.
• Adjusted schedules and run structures to accommodate the volume requirements (both internal staff and TSP driver structure)

• Main planner for hub area dispatch (TWI / MID) / Teams planner for mainline dispatch
• Reconciled equipment inventory and made equipment moves based on hub and station need
• Yard Check Processes (MID/SUN) Reconciliation of manual yard checks and communications with hub operations to ensure all loaded trailers were accounted for

• Managed day-to-day business operations.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Worked with local vendors to create / grow business
• Budgeting / Tax processes
• Merchandising / Pricing
• Advertising / Marketing for auctions and retail operations
• Charitable events with the local community (Organize and participation)

• Facilitated delivery of multiple compartment HAZMAT chemical tanker loads as the transportation service provider for Ecolab Inc.
• Participated in a "Black Belt" project to reduce the frequency of wrong tank deliveries. This resulted in the average per year lowering from 9 per year for a 3 year average to a .33% over the next three years.
• Structured and maintained a maintenance schedule for a fleet of 47 tractors and 75 tanker trailers
• Grew overall business with Ecolab by approximately 20% by producing positive results in current assigned areas which opened new territory
• Worked with R&D to produce an adapter to minimize fuel use on deliveries, resulting in 65% fuel use reduction
• Payroll / HR procedures for both drivers and office staff
• Metric tracking both internally and for the customer
• Budgeting / P&L

• Conducted driver ride-alongs and observations to evaluate and improve driver performance.
• Worked with local business to create efficient delivery windows and implement driver structure to ensure timely delivery
• Cooperated with warehouse operations to increase efficiency with the load process and placement to reduce risk of injury
• Driving a and delivery of beverages
• Merchandising and sales with customer base and potential new customers

• Ensured timely deliveries by using manual maps and dispatch information across the 48 continental states
• Maintained clean driving records by consistently obeying traffic laws, staying alert at all times, and prioritizing safe driving practices throughout every trip. Three years driving with no violations on roadside inspections, speeding tickets, or log violations
• Used "Smith System" practices to assist with proper driving and pretrip procedures.
• Customer relations - Offloading product timely with a focus on efficiency and customer service

• Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards in a high volume steakhouse
• Maintained a clean and safe work environment to ensure compliance with health and safety regulations.
• Trained kitchen staff on proper specifications for recipes to ensure consistency in food quality
• Created prep schedule and structure to ensure cook staff was properly stocked to run shifts and to reduce waste