THOMAS FARLESS
Billings,MT
Summary
Security and management professional with over a decade of experience. Using the skills I developed through the military to help make any place a safer environment.
Overview
16
16
years of professional experience
Work History
Control Operator
Yellowstone County Detention Facility
Billings, MT
11.2023 - Current
- Enhanced overall security by diligently monitoring CCTV systems
- Oversaw entry and exit of numerous Law Enforcement agencies, staff and inmate movement while keeping detailed logs of any movement and facility changes.
- Communicated with detention staff using two-way radios and land lines.
- Controlled all movement with a control board through the facility during normal operations and emergency operations.
Customer Service Associate
National Tire and Battery
Murfreesboro, TN
11.2022 - 03.2023
- Maintained customer satisfaction with forward thinking strategies focused on addressing customer needs and resolving concerns
- Informed customers about special promotions and provided detail information for various automotive products
- Answer constant flow of customer calls with minimal wait times
Security Officer & Security Supervisor
Alyeska Resort
Girdwood, Alaska
11.2019 - 10.2022
- Trained and certified on using Breathe Alcohol Testing equipment, conducting monthly function tests on proper operations of equipment
- CCTV surveillance monitoring
- First Responder to any medical issues providing CPR/AED/Basic First Aid to personnel until proper agencies arrive on scene
- Provide customer service in hospitality industry
Safety and Security Officer
Xanterra Parks and Resorts
Yellowstone National Park, Wyoming
05.2018 - 11.2018
- Conducted foot and vehicle patrols hourly to provide safety and security for all employees and guests
- Conducted monthly inspections over fire systems such as fire pull stations, smoke detectors, emergency lighting, exit signs and fire extinguishers
Security Response Team Lead and Base Defense Operations Controller
United States Air Force Active Duty
Cape Cod, Massachusetts
03.2010 - 07.2016
- Provided security for $250 million radar site capable of detecting missiles and tracking space objects
- Maintained control over Armory; provided security and control over63 weapons and assured daily arming of11 security team members
- Conducted sentry duties for $3.2 million system upgrade; aided with2k alarm test to help certify system
Security Response Team and Law Enforcement Desk Controller
United States Air Force Active Duty
Thule, Greenland
02.2013 - 03.2014
- Directed security response to ensure immediate safeguard to254 sq miles of Thule Base Defense and900 base residents
- Monitored alarms and dispatch patrols to provide safeguard to22 restricted areas and2.6 billion dollars in resources
Base Entry Controller and Patrol Response Team
United States Air Force Active Duty
Fort Walton Beach, Florida
07.2010 - 02.2013
- Protected82 AFSOC combat aircraft valued at over $7B and critical to national security strategy
- Provided entry control to installation ensuring safety of over20k military, DOD and civilian personnel
Flightline Entry Controller and Patrol Response Team
United States Air Force Active Duty
Kandahar, Afghanistan
03.2010 - 10.2011
- Deployed to Kandahar, Afghanistan In support of OEF; secured31k coalition forces and $508 US/NATO combat assets
- Conducted flight line security and defense operations to100+ indirect mortar attacks
Skills
- Calm under pressure
- Analytical
- Conflict Resolution
- Excellent Time Management
Timeline
Control Operator
Yellowstone County Detention Facility
11.2023 - Current
Customer Service Associate
National Tire and Battery
11.2022 - 03.2023
Security Officer & Security Supervisor
Alyeska Resort
11.2019 - 10.2022
Safety and Security Officer
Xanterra Parks and Resorts
05.2018 - 11.2018
Security Response Team and Law Enforcement Desk Controller
United States Air Force Active Duty
02.2013 - 03.2014
Base Entry Controller and Patrol Response Team
United States Air Force Active Duty
07.2010 - 02.2013
Security Response Team Lead and Base Defense Operations Controller
United States Air Force Active Duty
03.2010 - 07.2016
Flightline Entry Controller and Patrol Response Team
United States Air Force Active Duty
03.2010 - 10.2011