-17 years in military administration, customer service and office management.
-Experience with multiple types of software to include MS office Suite (Word, Excel, Access, Power Point and Outlook), Oracle, Imaging Professional, Adobe.
-Experienced in data entry, correspondence and files
-Expert interpersonal and communication skills. Able to handle customer complaints, subordinates and seniors in a highly professional manner.
-Confident, motivated, dedicated, self-starter. Accomplishing the task at hand in a timely, accurate and proficient manner is my primary goal.
Expert at problem solving. Can asses the problem, identify the deficiency, and create a solution.
Supervise a staff of 40 administrative clerks for the Outbounds Customer Service section of the Installation Personnel Administration Center for MCAS Cherry Point. Oversee and ensure the accurate and timely data entry for travel orders, separations, retirements, and medical discharges for over 9, 000 Marines stationed aboard the air station. Complete and route reports for higher headquarters. Train and educate employees on policies and procedures. Ensure all records are transcribed to Headquarters Marine Corps in a timely manner.
Administrative Chief in support of 600 Marines of Military Osprey Squadron. Data entry for all pay, promotions, awards, training, legal for all 600 personnel of the squadron. Prepared all written correspondence for the squadron, including communications, facilities maintenance, logistics support, and supply. In charge of all files and directives for the squadron, including communications, motor transport, facilities maintenance, logistics support, and supply. Open, sort and route all incoming mail. Completed all required reports to higher headquarters. Maintained company databases. Prepare all outgoing mail. Deployed aboard a US Naval Vessel during a global pandemic off the coast of Syria and Iraq. Quickly and efficiently established travel protocols to ensure the unit could meet its mission. Deployed unit again post-pandemic to Spain and Italy, executing all administrative matters to meet the mission.
Administrative Chief in support of 120 Marines of Military Intelligence Company. Data entry for all pay, promotions, awards, training, legal for all 120 personnel of the company. Prepared all written correspondence for the company, including communications, facilities maintenance, logistics support, and supply. In charge of all files and directives for the company, including communications, motor transport, facilities maintenance, logistics support, and supply. Open, sort and route all incoming mail. Completed all required reports to higher headquarters. Maintained company databases. Prepare all outgoing mail.
Administrative Chief in support of 300 Marines of Military Cyber Warfare Group. Established the administrative standard operating procedure for the newly formed unit and assisted in deactivating previous company. Data entry for all pay, promotions, awards, training, legal for all 300 personnel of the company. Prepared all written correspondence for the company, including communications, facilities maintenance, logistics support, and supply. In charge of all files and directives for the company, including communications, motor transport, facilities maintenance, logistics support, and supply. Open, sort and route all incoming mail. Completed all required reports to higher headquarters. Maintained company databases. Prepare all outgoing mail.
·Responded quickly to emergencies such as fires or medical emergencies in accordance with established protocols and safeguarded classified material and personnel. Protected evidence or scene of the incident for further security investigations. Wrote reports of daily irregularities to describe and document property damage and presence of unauthorized individuals at embassies abroad to include: Abuja, Nigeria; La Paz Bolivia; and London, United Kingdom.
Data entry for 800 employees, pay, promotions, legal, awards, training. Records clerk responsible for updating employees records. Customer Service clerk, answering requests for information and preparing required correspondence.
-Awarded 3 Navy and Marine Corps Commendation Medals and 1 Navy and Marine Corps Achievement Medal
-Assigned the billet of Assistant Personnel Chief for 2d Battalion, 10th Marine Regiment while deployed to Iraq, outside of what would be expected of a person of my grade.
-Established a fully functioning administrative section for a group that had been newly established. Wrote standard operating procedures for the administrative section.
-Created a database for records tracking for 5,100 records.
-Created a Defense Travel System (DTS) standard operating procedure for all units under the command of the 2d Marine Aircraft Wing.