Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Fitzmaurice III

Hartland

Summary

Accomplished business leader with a proven track record at Whee'l Adjust, excelling in operations management and relationship building. Spearheaded initiatives that significantly enhanced customer satisfaction and team performance. Skilled in business planning and employee development, demonstrating exceptional decision-making and verbal communication abilities. Achieved substantial financial growth through strategic leadership and effective team oversight.

Overview

15
15
years of professional experience

Work History

Owner

Whee'l Adjust
01.2018 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Streamlined operations to improve efficiency.
  • Interacts well with customers to build connections and nurture relationships.

Employee

Whee'l Adjust
06.2009 - 12.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Works well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills.

Education

High School Diploma -

Nokomis Regional High School
Newport, ME
06.2009

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Client Service
  • Operations Management
  • Business Management/Planning
  • Staff Management
  • Team Oversight
  • Employee Development
  • Customer Service
  • Decision-Making
  • Teamwork and Collaboration
  • Team Leadership
  • Customer Service Management
  • Effective leader
  • Scheduling
  • Inventory Control
  • Inventory Management
  • Electrical knowledge and trouble shooting
  • Mechanical knowledge and trouble shooting
  • Pneumatic knowledge and trouble shooting
  • Computer diagnostics
  • Carpentry skills
  • Cement/masonry skills
  • Equipment maintenance

Timeline

Owner

Whee'l Adjust
01.2018 - Current

Employee

Whee'l Adjust
06.2009 - 12.2017

High School Diploma -

Nokomis Regional High School

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Thomas Fitzmaurice III