Thomas Flint

I worked at the top-performing Outback Steakhouse in my region as a Server Assistant. My primary responsibilities included delivering food, drinks, and appetizers to guests, ensuring they had everything they needed throughout their dining experience. I was trained to memorize table and seat numbers to ensure accurate food delivery and learned how to correctly pull food from the hot side window. I thoroughly studied the menu and received training on using iPads to input food and drink orders for guests. Additionally, I played a key role in maintaining kitchen inventory, ensuring it was fully stocked with essentials like bread, silverware, dishes, and refilling ice wells. A significant part of my role also involved bussing tables, efficiently transporting plates and drinks back to the kitchen using trays.

I worked in a hospital setting, where I was responsible for setting up food trays and delivering them to patients' rooms throughout the facility, ensuring that each tray adhered to specific dietary requirements and doctors' orders. I handled customer complaints professionally, resolving issues quickly to maintain high levels of patient satisfaction. Additionally, I utilized iPads to input food orders for patients, managing breakfast, lunch, and dinner requests efficiently. My attention to detail and commitment to service played a key role in providing patients with a positive dining experience during their hospital stay.