Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Floyd

Summary

I have 18 years experience in the Telecommunications field, starting off in the field as a Install tech, repair maintenances tech and Now Supervisor.

Over the course of my career with Cox I have developed management experience and exceptional people skills. I am versed in HFC and Fiber applications of the services offered by Cox Business. With a background as a Field Tech and a Supervisor I am now looking to grow with this organization and become part of the Executive team.

Overview

30
30
years of professional experience

Work History

Installer

Cable Vision
Baton Rouge , La.
06.1994 - 10.1997

In this time frame I started off as an installer went to audit for a short time working in the MDU department. I was a QC tech for the MUD department during the system rebuild project.

Plant Maintenance and Repair Tech

Cable Vision
Baton Rouge , La.
01.1999 - 03.2002

After 14 months off i returned to Cable Vision as a PM tech. I was responsible for repairing customer issues from the customers home back to the trunk amp.

Field Service Supervisor

Cox Communications
Baton Rouge , La.
03.2002 - 03.2007

During this time as a Field service supervisor I was over a team of 22 techs and 10 to 15 Contractors at the Baton Rouge main office. I was then assigned to the Denham Springs office where i had a team of 12 techs 5 contractors. Then I was assigned to the Baker office with a team of 12 techs no contractors.

CB Feild Service Supervisor

Cox Communications Business Services
Baton Rouge, La.
03.2007 - Current

CB Supervisor in the Baton Rouge office with a team of 6 techs. Monitored multiple databases to keep track of all company inventory needed to complete CB installs. Quota management and routing for the Baton Rouge teams. Contract coordinator for the Baton Rouge and Lafayette markets.

Field Service Supervisor

Cox Communications
Baton Rouge , La.
03.2000 - 02.2000

Education

High School Diploma -

Baker Sr High
1983

Skills

  • Results-oriented
  • Quick learner
  • Change management
  • Expense Control
  • Multi-Task Management
  • Excel in leading and motivating people
  • Excel in profit-oriented decision making
  • Excel in the ability to recognize problems and dev

Timeline

CB Feild Service Supervisor

Cox Communications Business Services
03.2007 - Current

Field Service Supervisor

Cox Communications
03.2002 - 03.2007

Field Service Supervisor

Cox Communications
03.2000 - 02.2000

Plant Maintenance and Repair Tech

Cable Vision
01.1999 - 03.2002

Installer

Cable Vision
06.1994 - 10.1997

High School Diploma -

Baker Sr High

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Thomas Floyd