Thomas Foote Jr
Cheyenne,WY
Summary
Dedicated Department Manager with undeniable service, employee development, and interpersonal skills. Boasts many years of experience overseeing complex department-management tasks. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Building Materials Department Manager
Menards Inc. - Home Improvement
Cheyenne, WY
07.2024 - Current
- Ensured compliance with company policies and relevant regulations.
- Lead and manage a team of 10 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Resolved customer complaints and issues promptly and professionally.
Cabinets and Appliances Department Manager
Menards Inc. - Home Improvement
Cheyenne, WY
10.2023 - 07.2024
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Identified training needs among staff members and organized relevant workshops accordingly.
- Monitored daily sales figures to track trends in customer buying behavior.
- Ensured compliance with company policies and relevant regulations.
- Resolved customer complaints and issues promptly and professionally.
Assistant Store Manager/Store Manager
Grand Mere/Pizza Hut
Cheyenne, WY
06.2022 - 12.2023
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
Education
High School Diploma -
Dixie High School
St. George, UT06-2012
Skills
- Customer Service
- Performance Management
- Employee Scheduling
- Staff Management
- Team Supervision
- Workflow Coordination
- Supervisor
- Supply and inventory management
- Scheduling
- Relationship building and management
- Department leadership
- Employee Management
- Staff Hiring and Retention
- Flexible Schedule
- Retail
- Problem-Solving
- Training and Development
- POS Software
- Order Processing
- Order Management
- Customer Engagement
Affiliations
- Reading
- Being with family
References
References available upon request.
Timeline
Building Materials Department Manager
Menards Inc. - Home Improvement
07.2024 - Current
Cabinets and Appliances Department Manager
Menards Inc. - Home Improvement
10.2023 - 07.2024
Assistant Store Manager/Store Manager
Grand Mere/Pizza Hut
06.2022 - 12.2023
High School Diploma -
Dixie High School
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