Thomas Ford
Fort Lauderdale,Florida
Summary
Dynamic hospitality professional with experience at Volcano Hot Pot, excelling in customer service and teamwork. Recognized for enhancing guest experiences through attention to detail and a positive attitude. Proven ability to train new staff and maintain high service standards, ensuring a welcoming environment and efficient operations.
Overview
2
2
years of professional experience
Work History
Server Assistant
New York Prome
Boca Raton, FL
08.2025 - Current
- Assisted servers with table setups and guest needs to enhance dining experience.
- Supported food delivery operations, ensuring timely service and accuracy in orders.
- Maintained cleanliness of dining area, contributing to a welcoming environment for guests.
- Adapted quickly to changing restaurant demands during peak hours, maintaining quality service standards.
Server
Volcano Hot Pot
Tallahassee, FL
06.2024 - 08.2025
- Provided attentive service to enhance guest dining experiences.
- Assisted in menu item recommendations based on customer preferences.
- Maintained cleanliness and organization of dining area and utensils.
- Trained new servers on restaurant policies and service standards.
Busser
Outback
Tallahassee, FL
03.2024 - 04.2025
- Assisted servers by efficiently clearing and resetting tables to enhance dining experience.
- Maintained cleanliness of restaurant floors, ensuring a safe environment for guests and staff.
- Supported beverage service by restocking supplies and preparing drink orders promptly.
- Trained new bussers on best practices for table setup and sanitation procedures.
Education
STCW Courses
Professional Yacht Training USA
Fort Lauderdale, FL03.2026
Bachelor of Science - Finance
Florida State University
Tallahassee, FL08.2025
Skills
- Teamwork and collaboration
- Attention to detail
- Positive and friendly attitude
- Willing to learn
- Customer service
- Hospitality service expertise
Timeline
Server Assistant
New York Prome
08.2025 - Current
Server
Volcano Hot Pot
06.2024 - 08.2025
Busser
Outback
03.2024 - 04.2025
STCW Courses
Professional Yacht Training USA
Bachelor of Science - Finance
Florida State University