Accomplished retail management professional with a proven track record at Walmart Inc., adept in operations management and team leadership. Excelled in enhancing customer satisfaction and streamlining store operations, achieving a significant increase in sales targets. Skilled in inventory management and employee training, demonstrating exceptional problem-solving abilities and a commitment to excellence.
Overall general store management
Ordering supplies and frozen foods
Maintaining cash controls
Managing schedules and associates time
Hiring new talent
Disciplinary actions as needed
Responsible for the supervision of the store, handle issues of customer service, recruit and accountability with staff, conduct staff interviews and coaching, evaluate the performance of staff, coordinate training and development of
staff special strength, motivate associates in the store, determine the needs of the associates, handle cash
management duties, contribute to the goals and sales target of the store, ensure improvement in the financial
performance of assigned areas, ensure that the regulatory procedures and company policies are complied with, model customer service approaches, ensure that customers complaints, needs, and issues are resolved within the
provided guidelines and standards of Dollar Tree, provide supervision to staff on assigned tasks, ensure that the store
is well stocked at all times, ensure good relationship with vendors, and understand seasons and ensure products on demand in the season are well in stock and well positioned. Analyzed and evaluate the trends in the monthly,
quarterly and yearly P & L statements. Assist in the apprehension of suspects of retail theft and fraud.
Responsible for the supervision of the store, handle issues of customer service, recruit and accountability with staff, conduct staff interviews and coaching, evaluate the performance of staff, coordinate training and development of
staff special strength, motivate associates in the store, determine the needs of the associates, handle cash
management duties, contribute to the goals and sales target of the store, ensure improvement in the financial
performance of assigned areas, ensure that the regulatory procedures and company policies are complied with, model customer service approaches, ensure that customers complaints, needs, and issues are resolved within the
provided guidelines and standards of The Home Depot, provide supervision to staff on assigned tasks, ensure that the store
is well stocked at all times, ensure good relationship with vendors, and understand seasons and ensure products on demand in the season are well in stock and well positioned. Analyzed and evaluate the trends in the monthly,
quarterly and yearly P & L statements. Assist in the apprehension of suspects of retail theft and fraud.
Responsible for the supervision of the store, handle issues of customer service, recruit and accountability with staff, conduct staff interviews and coaching, evaluate the performance of staff, coordinate training and development of
staff special strength, motivate associates in the store, determine the needs of the associates, handle cash
management duties, contribute to the goals and sales target of the store, ensure improvement in the financial
performance of assigned areas, ensure that the regulatory procedures and company policies are complied with, model customer service approaches, ensure that customers complaints, needs, and issues are resolved within the
provided guidelines and standards of Kroger's, provide supervision to staff on assigned tasks, ensure that the store
is well stocked at all times, ensure good relationship with vendors, and understand seasons and ensure products on demand in the season are well in stock and well positioned. Analyzed and evaluate the trends in the monthly,
quarterly and yearly P & L statements. Assist in the apprehension of suspects of retail theft and fraud.
Responsible for the supervision of the store, handle issues of customer service, recruit and accountability with staff, conduct staff interviews and coaching, evaluate the performance of staff, coordinate training and development of
staff special strength, motivate associates in the store, determine the needs of the associates, handle cash
management duties, contribute to the goals and sales target of the store, ensure improvement in the financial
performance of assigned areas, ensure that the regulatory procedures and company policies are complied with, model customer service approaches, ensure that customers complaints, needs, and issues are resolved within the
provided guidelines and standards of Walmart, provide supervision to staff on assigned tasks, ensure that the store
is well stocked at all times, ensure good relationship with vendors, and understand seasons and ensure products on demand in the season are well in stock and well positioned. Analyzed and evaluate the trends in the monthly,
quarterly and yearly P & L statements. Assist in the apprehension of suspects of retail theft and fraud.
Other positions held with Walmart:
Auto Care Center Manager
Auto Care Center Service Manager
Electronics Department Manager
Backroom Zone Manager
IMS 2nd Shift Supervisor
Customer Service Manager
Home Department Manager
Support Manager
Electronics Sales Associate
Courtesy Associate/Cashier
Wicklander Certification
Wicklander Certification