Thomas Fricks

• Completed routine maintenance and repair.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of customers promptly and efficiently.
• Achieved cost-savings by developing functional solutions to problems.
• Conducted testing of software and systems to ensure quality and reliability.
• Updated and maintained databases with current information.
• Maintained updated knowledge through continuing education and advanced training.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
• Worked with cross-functional teams to achieve goals.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
• Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Private Security Guard

• Conducted regular patrols to monitor and secure premises, identifying and addressing potential security risks promptly.
• Effectively controlled access points, verifying credentials and maintaining a vigilant presence to deter unauthorized individuals.
• Responded to emergency situations, such as medical incidents or security breaches, with poise and swift action.
• Collaborated with team members to coordinate security measures and communicate critical information during shifts.
• Provided exceptional customer service, addressing client inquiries and concerns courteously and professionally.
• Checked and verified photo identification prior to granting facility access.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Regulated vehicle and pedestrian traffic onto building grounds.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Reported suspicious activities and persons to law enforcement.
• Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.

Improve efficiency and reduce operational costs while improving comfort for tenants by providing accurate management, building automation systems.

Provide startup assistance, troubleshooting, and repairs of complex building control systems.

Proficient in building automation systems (BAS/BMS) and HVAC controls, such as Johnson Control Systems Metasys and Automated Logic.

Expert in programming databases to ensure all supported systems meet the specified sequences of operation that are required.

Develop detailed sketches of field changes and discrepancies for engineering corrections, ensuring system accuracy.

Execute projects efficiently and in a timely manner, maintaining a well-structured schedule.

● Ensure the proper installation of control systems, modules, and end devices● Proficient in the installation of software and graphics● Improve systems, making programming and engineering modifications ● Troubleshoot network and communications errors, and end devices● Highly experienced in networking with third-party interfacing such as Modbus, BACnet/MSTP, TCP/IP, N2, etc.● Maintain building controls and devices, ensuring efficient operation of HVAC equipment. Ensuring a safe condition and operation of all building automation systems and devices● High/low voltage wire installation, networking, and CAT 5 & 6 termination● Effective communicator, ensuring collaborative workflow within teams, increasing overall team efficiency● Strong leader providing direction to project personnel, inclusive of General Contractors

● Manage and document incoming/outgoing shipments. Improving “Quality Control” within the supply chain and production of composites materials

● Troubleshoot HVAC issues (chillers pumps, filtration systems, and electrical issues

● Ensure all job processes are tracked and recorded accurately