Thomas Frink
Chesterfield
Summary
Dynamic Team Lead at GFL Environmental with a proven track record in enhancing team performance and operational efficiency.
Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Overview
11
11
years of professional experience
Work History
Team Lead
GFL Environmental
09.2021 - Current
- Assisted team members in daily operational tasks to ensure efficient workflow.
- Learned and applied safety protocols to maintain a secure work environment.
- Supported project management by organizing resources and scheduling activities.
- Collaborated with peers to resolve issues and enhance team performance.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Trained new team members by relaying information on company procedures and safety requirements.
- Provided feedback on processes, contributing to continuous improvement discussions.
- Coached team members in techniques necessary to complete job tasks.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
- Handle many supervisor calls daily
Dock Supervisor
Ingram Book
09.2014 - 03.2021
- Supervised dock operations, ensuring timely loading and unloading of shipments.
- Coordinated daily schedules for dock staff to optimize workflow efficiency.
- Implemented safety protocols, reducing incidents and maintaining compliance standards.
- Trained new employees on equipment operation and safety procedures.
- Loaded trucks and properly secured items to prevent damage during transportation.
- Maintained accurate records of shipment details, ensuring all documentation was complete and uptodate.
- Enhanced dock productivity by implementing efficient scheduling and resource allocation strategies.
- Utilized forklifts and pallet jacks to safely move merchandise and minimize loss.
Education
No Degree - Networking Systems Technology AAS
Northampton Community College
Bethlehem, PA12-2026
High School Diploma -
Anchor Bay High School
New Baltimore, MI06-2010
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance monitoring
- Complaint resolution
- Employee evaluation
- Product management
- Relationship building
- Invoice verification
- Client communication
- Employee training
- Team supervision
- Team motivation
- Staff training
- Problem-solving
- Mentoring
- Coaching
- Overseeing daily activities
- Giving constructive feedback
- Call center operations
- Performance evaluations
Timeline
Team Lead
GFL Environmental
09.2021 - Current
Dock Supervisor
Ingram Book
09.2014 - 03.2021
No Degree - Networking Systems Technology AAS
Northampton Community College
High School Diploma -
Anchor Bay High School
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