Thomas Fromm
Green Cove Springs,FL
Summary
Executive Program Manager with extensive experience in managing large-scale projects, ensuring on-time delivery within budget. Proven leadership skills and strategic planning expertise facilitate effective cross-functional collaboration. Achievements include driving process improvements and enhancing productivity through resource management. Recognized for implementing innovative solutions to complex challenges, contributing significantly to business success.
Overview
25
25
years of professional experience
Work History
Operations Manager / Program Manager
Kissimmee Orlando RV Rental, LLC
Kissimmee, FL (Remote)
12.2024 - Current
- Oversaw rental operations for 50+ RV units, serving thousands of customers annually.
- Managed relationships with 45 RV owners, ensuring operational efficiency and support.
- Led a team of 20+ employees, fostering a collaborative work environment.
- Executed marketing strategies to optimize rental intake and drive sales growth.
Senior Project Manager / Program Manager / Executive Director / Co-Owner
Venture Wipes (Creative Venture Group, LLC)
Green Cove Springs, FL (Remote)
11.2017 - 12.2024
- Spearheaded development of Venture Wipes from concept to marketable product through cross-functional team management.
- Directed hiring and onboarding processes for subcontractors, establishing a profitable business model.
- Completed all close-out activities upon sale, ensuring successful transition of profitable business.
- Oversaw product launch timelines and resource allocation while conducting thorough post-launch evaluations.
Senior Manager of System Development (Sr. Manager of Program Management)
NASCO
Atlanta, GA (Remote)
08.2014 - 10.2017
- Oversaw team of 15 remote program managers, ensuring effective IT support for national Blue Cross Blue Shield clients.
- Delivered complex IT projects on schedule for clients including Anthem, Florida Blue, and Horizon.
- Implemented process improvements and resource forecasting to enhance efficiency across multiple accounts.
- Directed SOC 1, SOC 2, and HITRUST audit operations to maintain compliance across all projects.
Program Manager
NASCO
Atlanta, GA (Remote)
06.2012 - 08.2014
- Managed 20+ products for multiple clients, ensuring budget adherence and technical direction.
- Supervised a team of 7 project managers, increasing team size during peak demands.
- Collaborated with business and systems delivery teams on complex implementations like HIPAA and ER Mandates.
Project Manager
CDI Corp.
Harrisburg, PA (Remote)
08.2010 - 06.2012
- Delivered 90+ projects for 30+ clients, consistently surpassing expectations and deadlines.
- Coordinated efforts among internal teams and external stakeholders to ensure successful project execution across various industries.
Project Manager
DTI Construction, Inc.
Enola, PA
03.2008 - 08.2010
- Managed land development and construction endeavors from acquisition to revenue-generating sales, coordinating as many as 15 projects simultaneously.
Project Manager & Business Analyst Team Leader, Global Services Group
IBM
Mechanicsburg, PA (Remote)
08.2000 - 03.2008
- Delivered high-profile projects for NASCO’s BCBS clients on time and within budget.
- Supervised team of over 25 business analysts to implement CMMI Level 3 processes effectively.
Education
Bachelor of Science - Computer Science
Davis and Elkins College
Elkins, WVSkills
- Client relationship management
- Budget forecasting and administration
- Agile and waterfall methodologies
- Matrix work environments
- Strategic planning and execution
- Staff recruitment and training
- Remote team leadership
- Project and portfolio management
- Stakeholder management
- Regulatory compliance and audits
- International staffing
- Strategic process analysis
- Program management
- Financial operations
- Resource allocation
- Compliance auditing
- Process improvement
- Vendor management
- Team leadership
- Effective communication
- Problem solving
- Time management
- Conflict resolution
- Performance evaluation
- Coaching and mentoring
- Operations management
- Cross-functional coordination
- Information technology management
- Organizational development
- Technical leadership
- Business analysis
- Strategic goal development
- Issue resolution
- Employee motivation
Timeline
Operations Manager / Program Manager
Kissimmee Orlando RV Rental, LLC
12.2024 - Current
Senior Project Manager / Program Manager / Executive Director / Co-Owner
Venture Wipes (Creative Venture Group, LLC)
11.2017 - 12.2024
Senior Manager of System Development (Sr. Manager of Program Management)
NASCO
08.2014 - 10.2017
Program Manager
NASCO
06.2012 - 08.2014
Project Manager
CDI Corp.
08.2010 - 06.2012
Project Manager
DTI Construction, Inc.
03.2008 - 08.2010
Project Manager & Business Analyst Team Leader, Global Services Group
IBM
08.2000 - 03.2008
Bachelor of Science - Computer Science
Davis and Elkins College