Open To Work
Thomas Galan
East River Tenants Corp.
Bronx,NY
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Concierge/Doorman Loss Prevention OfficerSupervisorStockerProperty Manager
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Salary Range
$32/hr - $1000/hr
30
Years of experience
Friendly Doorman interacts with building residents and guests to maintain security and safeguard premises. Offers quality residential concierge services and proactively anticipates individual resident needs to personalize delivery. Projects approachable and professional image in appearance and demeanor and promotes advanced knowledge of building codes and deescalation procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Supervisor
1 Year 7 Months- Conducted routine inspections to check quality and compliance with established specifications.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Evaluated customer needs and feedback to drive product and service improvements.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Supervised daily store operations, assigning tasks and maintaining workflow consistency.
- Trained staff on inventory handling, stocking, and surplus merchandise organization.
- Resolved customer concerns promptly while preserving service quality and store order.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
Stocker
2 Years- Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
- Minimized loss prevention issues through vigilant monitoring of stockroom access points and reporting suspicious activity.
- Supported merchandising initiatives through meticulous arrangement of products according to planograms.
- Increased efficiency of receiving area operations by organizing incoming shipments and verifying packing slips against actual contents.
- Facilitated smoother store openings by ensuring all necessary products were stocked before the beginning of each shift.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Organized backroom stock and prioritized replenishment to maintain sales floor readiness.
- Assisted customers with special requests, enhancing their shopping experience at the store.
Property Manager
5 Years- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Loss Prevention Officer
2 Years 2 Months- Reduced inventory shrinkage by implementing effective loss prevention strategies and procedures.
- Enhanced store security through the installation of surveillance cameras and alarm systems.
- Conducted regular audits to identify potential areas for loss, addressing vulnerabilities and minimizing risk.
- Collaborated with management to develop comprehensive loss prevention training programs for staff members.
- Assisted in the apprehension of shoplifters, adhering to company policies and legal guidelines during each incident.
- Analyzed data trends to pinpoint high-risk products or departments, adjusting security measures accordingly.
- Streamlined inventory control processes by conducting routine checks and updating tracking systems regularly.
- Improved overall store safety by identifying potential hazards and ensuring proper signage was posted in necessary areas.
- Provided support during internal investigations, gathering evidence and documenting incidents thoroughly.
- Coordinated with local law enforcement agencies to strengthen community partnerships and deter criminal activity within the store premises.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Assisted with the development of emergency response plans, ensuring staff were adequately prepared for various situations involving theft or violence.
- Actively participated in weekly management meetings, providing insight on current loss prevention issues and recommending solutions where appropriate.
- Prevented unauthorized access to sensitive areas by maintaining strict key control procedures throughout the facility.
- Evaluated new technologies for possible integration into existing loss prevention systems, staying informed on industry advancements and best practices.
Concierge/Doorman
25 Years 7 Months- Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
- Managed front desk operations, fostering a welcoming environment for residents and visitors.
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Delivered exceptional guest services, enhancing resident satisfaction and community engagement.
Education
Diploma - Building And Property Maintenance
Skills
Monitor Services
Criminal Investigations
Preventive Maintenance
Special Events
Reading Comprehension
Creative Solutions
Quality Assurance
Complex Problem-Solving
Safety Requirements
Valet Services
Luggage Transportation
CCTV Systems
VIP Assistance
Guest Satisfaction
Complaint Handling
Tenant Relations
Directing Callers
Front Desk Operations
Local Directions
Cleanliness Standards
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Property Manager
D & G 228 LLC
2021.10 - CurrentRead More
Concierge/Doorman
East River Tenants Corp.
2001.03 - CurrentRead More
Loss Prevention Officer
Century 21
1999.01 - 2001.03Read More
Supervisor
Canal surplus
1997.07 - 1999.02Read More
Stocker
Crate and Barrel
1997.02 - 1999.02Read More
Dewitt Clinton High School
Diploma from Building And Property Maintenance
Read More