Thomas Gallagher
Newport Beach,CA
Summary
Experienced Designer in the Retail and Commercial Furniture industries, with a successful history of working in Sales and Account Management.
Overview
11
11
years of professional experience
Work History
Account Manager
BKM Officeworks
09.2022 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
Digital Marketing Designer
FTWS
12.2020 - 05.2022
- Responsible for creating all marketing material for social media platforms
- Management of forthosewhosin.com web-design and product imagery
Designer and Account Manager
Catalyst Office
09.2019 - 11.2020
- Designed shop drawings including: Floor plans, 3D Renderings, and Product Pages
- Managed major accounts, handling client communication, design work and sales
- IT Support
- Managed showroom and teams technical issues and upgrades
- Account Manager for: City of Irvine, City of Long Beach, and Civic Financial
Interior Designer and Implementation Coordinator
Dupler Office
03.2017 - 11.2018
- Designed shop drawings including: Floor plans, 3D Renderings, and Product Pages
- Managed major accounts, handling all client communication, design work and sales
- Sales Support, referenced pricing contracts, margins, discounting, and processed orders
- Accountable for 4M worth of product sales with a 20-30% GP
Transition Expansion Designer
OSU Wexner Medical Center
01.2014 - 01.2015
- Created and installed The James Cancer Hospitals zoning maps
- Updated the Ambulatory and Main Campus Hospitals websites maps and directions
- Installed maps and way-finding signage in Campus Hospitals
Education
Bachelor's Degree - Commercial Interior Design
The Ohio State University
Columbus, OH05.2022
Skills
- 3D Renderings
- Auto-CAD
- CET Designer
- Installation Plans
- Sales
- Account Management
- Customer Service
- Adobe Suite
- Digital Marketing
- Tech-Packs
Timeline
Account Manager
BKM Officeworks
09.2022 - Current
Digital Marketing Designer
FTWS
12.2020 - 05.2022
Designer and Account Manager
Catalyst Office
09.2019 - 11.2020
Interior Designer and Implementation Coordinator
Dupler Office
03.2017 - 11.2018
Transition Expansion Designer
OSU Wexner Medical Center
01.2014 - 01.2015
Bachelor's Degree - Commercial Interior Design
The Ohio State University
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