Thomas Gantt
Bronx
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
SENIOR PORTER
West Harlem Group
New York
07.2014 - 06.2017
- Swept and mopped lobby, hallways, and stairs daily.
- Puts garbage on the sidewalk curb in accordance with DOS pickup schedule
- Cleans compactor rooms at the end of each day
- Cleans front, rear and side yards
- Keeps roofs and drains clean
- Keeps fire escapes clean and void debris
- Cleans windows, glass entrance doors, window sills and radiators daily
- Paints over graffiti; repairs holes in stairways; cleans up after completion
- Touched up plastering and painting at various sites.
- Cleans mop and mop bucket daily before checking out
- Removes snow and ice as needed
- Assisted superintendent with tasks to maintain operational efficiency.
- Maintained cleanliness and organization of common areas and facilities.
- Assisted residents with luggage and transportation needs during check-in and check-out.
- Managed inventory of supplies and equipment to support daily operations.
- Coordinated with maintenance staff to resolve facility issues promptly.
- Ensured safety protocols were followed in all operational tasks.
- Provided exceptional customer service to residents and guests at all times.
- Trained new porters on daily routines and best practices for efficiency.
- Supported event setups by arranging furniture and decorations as needed.
- Moved furniture and other heavy objects as needed throughout the facility.
- Maintained inventory of necessary supplies.
- Maintained cleanliness and organization of common areas in residential facilities.
- Assisted residents with moving furniture and personal belongings as needed.
- Ensured safety protocols were followed during daily operations.
- Collaborated with team members to streamline workflow processes.
MAINTENANCE WORKER
Prestige Management
New York
02.2014 - 06.2014
- Performs minor and major repair of all buildings and equipment
- Inspected and repaired building systems to ensure functionality and safety.
- Responded to emergency maintenance requests promptly
- Replaces broken windows: installs window guards
- Repairs doors, door locks and closets
- Assisted in preventive maintenance tasks to extend equipment lifespan.
- Collaborated with team members to complete maintenance projects efficiently.
- Responded promptly to maintenance requests from tenants and staff.
- Utilized hand tools and power equipment for various repair tasks.
- Operated a variety of hand tools and power tools for various maintenance activities.
- Documented maintenance activities in compliance with company standards.
- Obtained cost estimates for supplies and repair parts, facilitating effective budget management for maintenance activities.
- Applied paint to building structures to enhance appearance and protect surfaces.
- nce Assists with renovation/remodeling of buildings; repairs plaster and drywall
- Trained new staff on safety protocols and maintenance procedures.
- Cleans buildings and ground areas as assigned
CONTRACTOR ASSISTANT
Denvali Construction Company
New York
08.2012 - 02.2014
- Coordinated supply orders to maintain project flow and resource availability.
- Assisted project managers in coordinating construction schedules and tasks.
- Organized materials and tools for various construction projects efficiently.
- Maintained communication with subcontractors to ensure timely task completion.
- Supported safety inspections and compliance for job site regulations.
- Facilitated training sessions for new team members on safety protocols.
- Collaborated with team members to resolve on-site issues promptly.
- Documented daily progress and site conditions to provide clear updates for management.
- Oversaw inventory management to ensure timely availability of materials for construction projects.
- Executed demolition tasks on various structures
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
- Cut timber and lumber to specified dimensions
- Cut and fit tile or linoleum
- Cut and install insulation
- Spread adhesiveness on flooring to prep tile
- Installed drywall to create interior walls and ceilings
- Establish reference points and lines
- Set hollow metal doors and frames
- Frame wood
- Install trim and cabinets
- Install toilets
- Operated equipment with strong focus on safety and ground communication.
- Loaded or unloaded building materials to distribute machinery or tools.
- Loaded or unloaded building materials to distribute machinery or tools.
BELLEVUE MEN SHELTER/MAINTENANCE WORKER
Wildcat Service Corp AFEDCAP CO.
New York
11.2011 - 08.2012
- Inspected shelter daily for cleanliness, repairs, and safety issues, ensuring a safe environment for residents.
- Conducted inspections to identify repair needs and safety hazards.
- Performed routine maintenance on building systems and equipment.
- Operated hand and power tools for various maintenance tasks.
- Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
- Responded promptly to service requests from staff and management.
- Documented maintenance activities and reported issues to management.
- Scheduled pest control vendors.
- Inspected backyard, parking lot and perimeters on a weekly schedule.
- Completed shelter inspection form quarterly.
- Organized storage areas to improve accessibility and efficiency.
- Collaborated with team members to complete repair projects efficiently.
- Followed safety protocols during all maintenance activities on-site.
- Maintained and cleaned restrooms, kitchen areas, meeting rooms, and replenished supplies
- Prepared room setup for meetings and conferences, including required equipment.
- Ensured resident chores were successfully completed.
- Collaborated with city and county agencies to ensure compliance with shelter policies and inspection requirements.
- Demonstrated compassion for helping homeless, low- income families gain self- sufficiency
- Maintained a positive, welcoming attitude towards staff, resident families, volunteers and interns.
- Applied strong conflict resolution and problem- solving skills
Education
GED -
New York University
New York, NY03-2002
Skills
- Facility maintenance
- Grounds maintenance
- Facility sanitation
- Waste management
- Safety compliance
- Inventory management
- Customer service
References
FURNISHED UPON REQUEST
Timeline
SENIOR PORTER
West Harlem Group
07.2014 - 06.2017
MAINTENANCE WORKER
Prestige Management
02.2014 - 06.2014
CONTRACTOR ASSISTANT
Denvali Construction Company
08.2012 - 02.2014
BELLEVUE MEN SHELTER/MAINTENANCE WORKER
Wildcat Service Corp AFEDCAP CO.
11.2011 - 08.2012
GED -
New York University