Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Ganz

Freehold,NJ

Summary

Accomplished Associate Director with a proven track record at AT&T Inc, adept in strategic leadership and technical implementation. Excelled in fostering key relationships and stakeholder engagement, leading cross-functional teams to complete projects on time and within budget. Skilled in onboarding and training, significantly enhancing team productivity and professional growth.

Overview

25
25
years of professional experience

Work History

Associate Director

AT&T Inc
12.2000 - 10.2024
  • Led teams of up to [Number] personnel, supervising daily performance as well as training and improvement plans.
  • Fostered a culture of continuous improvement by encouraging staff to share innovative ideas and providing resources for professional development.
  • Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
  • Assisted senior leadership in managing all aspects of operations.
  • Managed cross-functional teams for multiple large-scale projects, successfully completing each on time and within budget constraints.

Customer Maintenance Technician

XO Communications
12.1999 - 12.2020
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Trained junior technicians on best practices for network maintenance and troubleshooting techniques, fostering professional growth within the team.
  • Coordinated with external vendors on installations or upgrades of hardware components required for optimal performance within set deadlines.

Education

Associate of Applied Science - Telecommunications Management

DeVry University
North Brunswick, NJ

Skills

  • Strategic leadership
  • Key relationship management
  • Technical implementation
  • Key relationship development
  • Onboarding and training
  • Stakeholder engagement
  • Recruitment and hiring
  • Business goals
  • Operations Management

Timeline

Associate Director

AT&T Inc
12.2000 - 10.2024

Customer Maintenance Technician

XO Communications
12.1999 - 12.2020

Associate of Applied Science - Telecommunications Management

DeVry University

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Thomas Ganz