Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Garcia

Downey ,CA

Summary

Dynamic and results-driven professional with a proven track record at Nordstrom., excelling in sales and customer service. Expert in relationship building and product knowledge, consistently achieving top sales rates. Adept at training teams and managing inventory, ensuring optimal stock levels while enhancing customer satisfaction through tailored recommendations.

Overview

12
12
years of professional experience

Work History

Makeup Artist

MakeupByThomas
01.2013 - Current
  • Consult with client's to understand and create their desired makeup looks, ensuring satisfaction.
  • Deliver high-quality, friendly, and professional makeup services, prioritizing client comfort and confidence.
  • Utilize a diverse range of high-end, sanitized makeup products to achieve exceptional results tailored to clients expectations.
  • Maintain open communication with clients throughout the makeup application process, ensuring their satisfaction and addressing any concerns.

Sales Associate

Nordstrom
01.2019 - 06.2025
  • Consistently exceeded daily and monthly sales goals in department through proactive customer engagement and deep understanding of product offering.
  • Delivered exceptional customer service by effectively communicating with customers to identify their needs and provide tailored recommendations.
  • Spearheaded the planning and execution of in-store events to drive sales and enhance customer service.
  • Proficient in identifying opportunities to enhance customer purchases, resulting in increased revenue and customer satisfaction.
  • Skilled in leveraging digital platforms and tools to drive online sales, optimize customer engagement, and achieve business objectives.

Prestige Manager

Ulta Beauty Inc.
05.2016 - 08.2017
  • Played a key role in opening a new store, achieving the highest sales rate in the district for prestige brands.
  • Identified customers need and provided expert product recommendations using the store's inventory system.
  • Conducted training sessions for team members on new product arrivals, enhancing their product knowledge and sales techniques.
  • Delegated tasks and follow-up to ensure efficient completion of duties, contributing to a cohesive team environment.
  • Managed quarterly and year-end inventory control processes, ensuring accuracy and minimizing discrepancies.
  • Handled store supply ordering, maintaining optimal stock levels to meet customer demand.
  • Served as a key holder, responsible for opening and closing the store, managing cash handling and overseeing secure deposits and armored pickups.

Education

Norwalk High School
Norwalk

Skills

  • Sales Expert
  • Communication
  • Customer Service
  • Attention to Detail
  • Closing Skills
  • Relationship Building
  • Negotiation
  • Problem Solving
  • Lead Generation
  • Product Knowledge
  • Inventory Management
  • Team Collaboration
  • Adaptability

Timeline

Sales Associate

Nordstrom
01.2019 - 06.2025

Prestige Manager

Ulta Beauty Inc.
05.2016 - 08.2017

Makeup Artist

MakeupByThomas
01.2013 - Current

Norwalk High School

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