Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Thomas Garvey

Birmingham

Summary

Dynamic Shift Manager at CVS Pharmacy with a strong focus on customer service and employee training. Proven ability in inventory control and relationship building, enhancing customer loyalty and operational efficiency. Skilled in decision-making and problem-solving, fostering a positive shopping experience while ensuring compliance with safety standards.

Professional manager prepared for leadership roles within dynamic environments. Strong focus on team collaboration, ensuring flexibility to meet changing needs. Expert in staff coordination, conflict resolution, and operational efficiency. Reliable and results-driven, known for fostering positive work environment and achieving organizational goals.

Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.

Overview

6
6
years of professional experience

Work History

Shift Manager

CVS Pharmacy
01.2021 - Current
  • Supervised daily operations to ensure compliance with company policies and procedures.
  • Trained staff on customer service protocols and operational best practices.
  • Managed inventory levels, ensuring product availability and minimizing shortages.
  • Conducted store audits to maintain quality standards and enhance customer experience.
  • Resolved customer inquiries and complaints effectively to foster positive relationships.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Collaborated with pharmacy team to streamline prescription filling processes for quicker service.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Resolved customer complaints with effective problem-solving techniques, maintaining high levels of customer loyalty.

Sessional Sales Assistant

Best Buy
11.2020 - 12.2021
  • Assisted customers in product selection, enhancing overall shopping experience and satisfaction.
  • Maintained up-to-date knowledge of electronics and technology trends to provide informed recommendations.
  • Collaborated with team members to optimize inventory management and ensure product availability.
  • Developed and implemented merchandising strategies to maximize product visibility and sales potential.

Ski Instructor

Park City Mountain
10.2019 - 01.2020
  • Instructed diverse groups in skiing techniques, fostering skill development and promoting safety awareness.
  • Developed tailored lesson plans to accommodate varying skill levels and learning styles of students.
  • Monitored student progress, providing constructive feedback to enhance performance and confidence on the slopes.
  • Collaborated with colleagues to optimize class schedules, ensuring efficient use of resources and instructor availability.

Education

Gulf Breeze High School
Gulf Breeze, FL

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Training and mentoring
  • Relationship building
  • Inventory control
  • Safety compliance
  • Flexible schedule

Interests

  • Backpacking and Hiking
  • Rock Climbing
  • I like working with my hands and fixing things
  • Strategy Games
  • Camping
  • Road Trips

Timeline

Shift Manager

CVS Pharmacy
01.2021 - Current

Sessional Sales Assistant

Best Buy
11.2020 - 12.2021

Ski Instructor

Park City Mountain
10.2019 - 01.2020

Gulf Breeze High School

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