Summary
Overview
Work History
Education
Skills
Timeline
Additional Experience
Generic

Thomas Gavula

Villanova,PA

Summary

Dynamic Retail Showroom Market Manager with a proven track record at Yardbird, driving revenue growth through strategic hiring and consultative sales techniques. Expert in leveraging performance metrics and clienteling to enhance customer engagement and maximize sales opportunities. Adept at building high-performing teams to represent premium products to discerning clientele.

Overview

29
29
years of professional experience

Work History

Retail Marketing Manager

Best Buy/Yardbird.com
02.2021 - Current
  • Opened, and led six new Yardbird Outdoor Furniture Showrooms in new metros as part of Yardbird.com's evolution to to omnichannel. Hired and trained six new Showroom Managers and their staffs. Coached my reports on a consultative sale process to a discerning, affluent clientele emphasizing discovering customer needs first, followed by crafting solutions to that need.
  • Trained Showroom Managers in understanding and utilizing performance metrics and how their their "path to purchase" protocol can improve those.
  • Led and supervised ongoing clienteling and guest follow-up to convert lookers to purchasers.
  • Executed all aspects of operational control of facilities and personnel of six locations.
  • Showrooms exceeded plan within second year of operations.
  • All Showrooms achieved 4.9 google reviews.

Manager, Sales and Customer Service

Macy's Backstage Store Within a Store
03.2020 - 01.2021
  • Generated top in district sales and "sell through percent" of a high velocity "store within a store" within a full Macy's store with separate P&L product lines and staffing.

President

Hallmark Gold Crown D/b/a Martha's Hallmark
11.1996 - 09.2019
  • Directly led from startup through rapid growth and expansion of Hallmark Gold Crown locations throughout Pennsylvania.
  • Accomplished $4 million revenue growth through tactical buying, merchandising, and merchandising.
  • Responsible for all aspects of operations; leasing negotiation, financing, compliance and taxation, HR.

Education

Bachelor of Arts - English Composition

Fairfield University
Fairfield, CT

Finance Coursework - MBA Coursework, Finance

Pace University, Lubin School of Business
New York, NY

Skills

  • Coach and execute a consultative sales technique to successfully sell a big ticket, fine quality complex product that requires substantial personalization to a discerning clientele
  • Continually track and respond to sales metrics
  • Oversee and enforce the staff's ongoing clienteling and outreach initiatives to discover new customers and maximize opportunities from prospects
  • Judiciously hire managers, staffers and seasonal staffers who are the "right fit" to represent a fine product to a sophisticated clientele
  • Establish and maintain flawless merchandising and facility presentation

Timeline

Retail Marketing Manager

Best Buy/Yardbird.com
02.2021 - Current

Manager, Sales and Customer Service

Macy's Backstage Store Within a Store
03.2020 - 01.2021

President

Hallmark Gold Crown D/b/a Martha's Hallmark
11.1996 - 09.2019

Bachelor of Arts - English Composition

Fairfield University

Finance Coursework - MBA Coursework, Finance

Pace University, Lubin School of Business

Additional Experience

Corporate Derivatives Trader; Societe Generale New York, NY

Engineered options-based derivatives strategies to hedge adverse currency exposures for multi-national corporate clients.


Treasury Bond Repurchase Agreement Trader; The Bankers Trust Company New York, NY

Financed $6 billion portfolio through day-trading in the US Treasury Bond Repurchase Market.

Similar Profiles

CREATE PROFILE