Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Gierok

Rocky Mount,VA

Summary

Adept at machinery operation and fostering strong client relationships, I leveraged my problem-solving skills and work ethic at Sprint PCS to streamline operations, enhancing efficiency. My background in staff management and customer service underpins my ability to drive team performance and client satisfaction. Supportive Team Lead with 16 years of experience leading teams. Expert in following detailed production schedules with distinguished history of maximizing productivity.

Overview

40
40
years of professional experience

Work History

Machine Operator

Stikpac
06.2024 - Current
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.

Insurance Agent

Self-employeed
05.2023 - Current
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Maintained high standards of customer service by building relationships with clients.

Sales Associate

Grand Home Furnishings
09.2017 - 05.2023
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Car Salesperson

Haley Toyota Of Roanoke
02.2014 - 05.2017
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.

Car Salesperson

Toyota Of Apex
01.2011 - 12.2013
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.

Car Salesperson

Toyota of Sanford
05.2009 - 12.2010
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.

CDL Truck Driver

Werner Enterprises
06.2006 - 05.2009
  • Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
  • Operated with safety and skill to avoid accidents and delays.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected vehicle before and after every trip and conducted minor repairs.
  • Maintained accurate logbooks for DOT compliance, minimizing fines and violations.

Handy Man

Self-employeed
08.2004 - 05.2006
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Removed and repaired carpet and wood flooring.
  • Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.

Car Salesperson

Sanford Nissan
07.2001 - 08.2004
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.

Manager of Operations

Sprint PCS, Mobile Telephone Company
01.1997 - 05.2001
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Streamlined operational processes by implementing efficient workflow management strategies.
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
  • Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.

Staff Sergeant

US Army
11.1984 - 12.1997
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Education

High School Diploma -

Ontario High School
Ontario, CA

Skills

  • Strong Work Ethic
  • Good Communication
  • Attention to Detail
  • Machinery Operation
  • Problem-Solving
  • Cross-functional coordination
  • Logistics Management
  • Customer Service
  • Decision-Making
  • Staff Management
  • Team Leadership
  • Performance Evaluations
  • Staff Development
  • Employee relations and conflict resolution

Timeline

Machine Operator

Stikpac
06.2024 - Current

Insurance Agent

Self-employeed
05.2023 - Current

Sales Associate

Grand Home Furnishings
09.2017 - 05.2023

Car Salesperson

Haley Toyota Of Roanoke
02.2014 - 05.2017

Car Salesperson

Toyota Of Apex
01.2011 - 12.2013

Car Salesperson

Toyota of Sanford
05.2009 - 12.2010

CDL Truck Driver

Werner Enterprises
06.2006 - 05.2009

Handy Man

Self-employeed
08.2004 - 05.2006

Car Salesperson

Sanford Nissan
07.2001 - 08.2004

Manager of Operations

Sprint PCS, Mobile Telephone Company
01.1997 - 05.2001

Staff Sergeant

US Army
11.1984 - 12.1997

High School Diploma -

Ontario High School

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Thomas Gierok