Summary
Overview
Work History
Education
Certification
Accomplishments
Affiliations
Timeline
Generic

THOMAS Gill

Surprise,AZ

Summary

Collaborative leader with a dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Water Services Director

City of Scottsdale
Scottsdale , AZ
07.2020 - 03.2023
  • Participate in managing and developing $45 million operating budget and ongoing capital program of $25-35 million/year
  • Plan, organize, and manage activities, budget, and personnel of water treatment, water distribution, meters, and drought management program team
  • Operator of Record for Water Resources for all matters related to Water Production, Treatment, and Distribution and dealing with Maricopa County, the State of Arizona, and the Federal Government
  • Provides technical expertise and direction on water production, treatment, and distribution throughout Water Resources
  • Council communication and public presentation
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization
  • Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs
  • Championed corporate social responsibility initiatives that enhanced the company's reputation in the community and industry at large

Superintendent Operations/ Maintenance, Interim Deputy Director

City of Glendale
Glendale, AZ
04.2013 - 07.2020
  • Participate in managing a $40 million operational budget and ongoing capital program of $30 million per year
  • Citizen and Community outreach and education
  • Plan, organize, and manage activities, budgets, and personnel of water treatment and water distribution systems
  • Operator of record for all water production, treatment, and distribution
  • Trimmed electrical budget by $250,000 per year through a proactive operational approach
  • Maintained compliance with company standards to perform all maintenance activities
  • Recommend direction regarding personnel matters such as hiring, transfers, performance evaluations, training, disputes, counseling, promotion, and discipline.
  • Conducted regular site inspections to maintain compliance with industry regulations and standards.
  • Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
  • Championed continuous improvement initiatives within the organization, introducing new methodologies to increase productivity and reduce overall project costs.
  • Maintained safety onsite and upheld all OSHA regulations by regular compliance inspections and table exercises.

Plumber

J & C Plumbing, Inc.
Phoenix, AZ
01.1985 - 07.2014
  • Expanded trade knowledge by networking with colleagues and participating in courses and seminars
  • Eliminated risks by correctly identifying potential safety hazards
  • Independently worked on projects, while offering process coordination and cooperation with other teams
  • Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work
  • Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services
  • Enhanced team productivity with effective communication and collaboration during complex projects
  • Ensured safety compliance during all projects, adhering to strict industry regulations and guidelines
  • Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks
  • Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs
  • Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers
  • Completed projects within budget constraints by accurately estimating material costs and labor hours

Water Treatment Plant Supervisor, Assignment Superintendent

City of Glendale
10.2011 - 04.2013
  • Planned, organized, and supervised the activities of personnel responsible for the operation and maintenance of a combination surface and groundwater treatment plant
  • Citizen and Community outreach and education
  • Prepared and monitored $4 million Operations and maintenance budget
  • Supervised a team of technicians, fostering a positive work environment that encouraged collaboration and continuous improvement
  • Collaborated with cross-functional teams to develop innovative solutions for improving overall plant performance
  • Liaised effectively with regulatory agencies, ensuring compliance with all relevant environmental and safety regulations without incurring any penalties or fines
  • Optimized resource allocation across various departments to maximize overall operational efficiency within budget constraints
  • Boosted employee morale with open communication, recognition of achievements, and opportunities for professional development
  • Developed comprehensive preventive maintenance programs that significantly extended the life of critical machinery components while minimizing repair expenses
  • Reduced downtime through proactive maintenance scheduling and timely repairs on machinery
  • Implemented organizational systems to maximize plant efficiency
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement
  • Cultivated professional working relationships with peers and supervisors
  • Created and implemented strategies for improving operational efficiency and accuracy
  • Managed multiple simultaneous projects while maintaining strict deadlines and adhering to budget constraints
  • Evaluated subcontractor performance regularly, ensuring adherence to contract requirements and maintaining accountability throughout the lifecycle of each project
  • Established successful procedures for day-to-day operations and long-term planning
  • Assisted in recruiting and hiring new construction and extraction workers
  • Developed and maintained positive relationships with clients and other stakeholders

Water System Instrument Technician, Assignment Supervisor

City of Glendale
01.2008 - 10.2011
  • Mentored team members in the process of monitoring and controlling facilities and equipment
  • Support and backup plant supervisor
  • Coordinated maintenance, repair, and improvement projects with outside agencies and contractors
  • Responded to customer requests via telephone and email
  • Verified data integrity and accuracy
  • Worked directly with contractors, engineers, and staff to achieve operational efficacy
  • Obtained documents, clearances, certificates, and approvals from local, state, and federal agencies.

Water Plant Operator II, Assignment Lead

City of Glendale
10.2006 - 01.2008
  • Performed technical and guiding duties in the operation and maintenance
  • Control and repair of water treatment plant
  • Trained new personnel in the process and operations of a surface water treatment plant
  • Verified data integrity and accuracy
  • Obtained documents, clearances, certificates, and approvals from local, state, and federal agencies
  • Supported the team with daily operational functions
  • Back up plant supervisor.

Water System Technician, Lead

City of Peoria Municipal Operations Center
Peoria, Arizona
01.1999 - 09.2006

Facilitated and provided direction over various teams based on current system needs

  • Supported the team organization and leadership with daily operational functions
  • Worked directly with the engineering department, management, and vendors to achieve goals
  • Resolved technical problems and responded to customer questions and complaints
  • Provided direction to new team members on the installation, maintenance, and repair of water and wastewater systems.

Service Worker II

City of Glendale
01.1997 - 01.1999
  • Supported the team with daily operational functions
  • Worked as needed in the foreman role
  • Installed, maintained, and repaired valves, hydrants, and water mains
  • Verified data integrity and accuracy.

Arizona Air Guard

Phoenix
01.1996 - 03.1998
  • Led a team of three
  • Verified data integrity and accuracy
  • Operated all-wheel vehicles and equipment over varied terrain and roads
  • Managed the loading and loading and safety of personnel being transported
  • Oversaw and checked the proper loading of cargo on vehicles and trailers
  • Employed convoy defense techniques
  • Identified, corrected, and reported all vehicle deficiencies
  • Prepared vehicles for movement/ shipment by air, rail, or vessel.

National Guard Recruit Sustainment Program

Phoenix
03.1992 - 09.1994
  • Squad leader responsible for 11 soldiers
  • Verified data integrity and accuracy
  • Executed and supervised duties on disbursing, travel, military pay, foreign and national pay, and internal control of civilian pay
  • Operated and maintained all-wheel vehicles and equipment
  • Employed convoy defense techniques
  • Identified, corrected, and reported all vehicle deficiencies.

Education

Master of Science - Organizational Leadership

Grand Canyon University
Phoenix, AZ
01.2019

Bachelor of Science - Management

Wayland Baptist University
Phoenix, AZ
01.2017

Certification

  • Grade 4 Water Treatment (expires June 2026)
  • Grade 4 Water Distribution (expires June 2026)
  • Grade 4 Wastewater Treatment (expires June 2026)
  • Grade 4 Wastewater Collections (expires 2026)


FEMA Emergency Management

  • 100
  • 200
  • 700
  • 800
  • 2200

Accomplishments

  • Recognized and received Arizona Water Works Association Large Water Distribution System Team of the Year 2017 for outstanding performance, creativity, and innovation.
  • Recognized and received Arizona Water Works Association Large Water Distribution System Team of the Year 2020 for outstanding performance, creativity, and innovation.

Affiliations

  • Member of the Arizona Water Works Association Water Treatment Committee. AZ WARN Drought Management Committee Arizona Water Works Association

Timeline

Water Services Director

City of Scottsdale
07.2020 - 03.2023

Superintendent Operations/ Maintenance, Interim Deputy Director

City of Glendale
04.2013 - 07.2020

Water Treatment Plant Supervisor, Assignment Superintendent

City of Glendale
10.2011 - 04.2013

Water System Instrument Technician, Assignment Supervisor

City of Glendale
01.2008 - 10.2011

Water Plant Operator II, Assignment Lead

City of Glendale
10.2006 - 01.2008

Water System Technician, Lead

City of Peoria Municipal Operations Center
01.1999 - 09.2006

Service Worker II

City of Glendale
01.1997 - 01.1999

Arizona Air Guard

Phoenix
01.1996 - 03.1998

National Guard Recruit Sustainment Program

Phoenix
03.1992 - 09.1994

Plumber

J & C Plumbing, Inc.
01.1985 - 07.2014

Master of Science - Organizational Leadership

Grand Canyon University

Bachelor of Science - Management

Wayland Baptist University
THOMAS Gill