Thomas Gilmore
Brooks,GA
Summary
Enterprising manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
5
5
years of professional experience
Work History
Retail Store Manager/Owner
Angry Dragon Vapor
10.2018 - 05.2023
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Supervised guests at front counter, answering questions regarding products.
- Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
- Upheld brand identity standards within the store location through consistent signage presentation merchandise displays:
- Submitted orders for new inventory.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated interpersonal skills by building positive relationships with others.
Education
General Education -
Villa Rica High School
Villa Rica, GA05.2018
Skills
- Special Events
- Inventory Control
- Vendor Management
- Accurate money handling
- Payment Processing
- Teamwork and Collaboration
- Operations
- Store maintenance
- Decision-making skill
- Retail Merchandise Quality Standards
- Supply Ordering
- Vendor Collaboration
- Dependable and reliable
- Customer Response
Timeline
Retail Store Manager/Owner
Angry Dragon Vapor
10.2018 - 05.2023
General Education -
Villa Rica High School
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