Thomas Gonzales
Colorado Springs,CO
Summary
Dynamic professional with extensive experience in management and handyman services, including a successful tenure at Ted's Montana Grill. Proven track record in problem-solving and relationship building, excelling in home repair and customer service. Recognized for exceptional craftsmanship and attention to detail, consistently achieving operational excellence and exceeding performance goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Home Renovation and Other Handyman Services
Self Employed
Colorado Springs, USA
01.2022 - Current
- Plan and design different interior rebuilds
- Maintain and maintenance 15 different VRBO's and long-term rentals
- Bi-annual maintenance checklist
- Tile, flooring, framing, painting, drywall, electrical, plumbing
- Repaired outlets, circuit breakers and lights to restore electrical systems to functionality.
- Built reputation for excellent handyman services by taking pride in craftsmanship and attention to detail.
- Provided landscaping services including mowing lawns, trimming hedges and planting flowers.
- Sealed cracks in driveways with asphalt sealant.
- Repainted walls, removing old paint or wallpaper and preparing surfaces for new applications.
Proprietor
Ted's Montana Grill
01.2020 - 01.2022
- General Manager of daily operations
- Maintained top 5 sales in the company
- Food cost consistently within budget, in top 10 in company
- MIT training store
- Full knowledge of an operating P&L
- Analyzed operating costs, expenses, revenue and other financial data to ensure successful operation of the business.
- Trained, coached and mentored employees to facilitate safety and consistent quality of work.
- Managed inventory levels to ensure adequate stock while controlling costs associated with ordering more than necessary.
- Prepared staff work schedules and assigned team members to specific duties.
- Established and maintained number of lucrative partnerships with vendors and suppliers, enabling optimal product pricing.
- Broke several store sales records while in this position.
- Participated in a TV spot to promote business; check the links below.
- https://www.youtube.com/watch?v=v3d4DFcp2Ds%20
- https://www.youtube.com/watch?v=4lJq3nobl2A
Culinary Manager
Mimi's Cafe
Colorado Springs, CO
08.2017 - 09.2018
- Delegated work to staff, setting priorities and goals.
- Streamlined kitchen functions through supply reorganization and communication with front-of-house manager.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Ensured proper food safety and sanitation standards were met throughout the kitchen.
- Oversaw food preparation, production and presentation according to quality standards.
- Maintained records of all food production activities including sales figures, purchase orders and stock levels.
General Manager
El Padrino Mexicano
Colorado Springs, CO
02.2015 - 02.2017
- Guided management and supervisory staff to promote smooth operations.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Recruited, interviewed and hired qualified staff for open positions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Prepared staff work schedules and assigned team members to specific duties.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Culinary Manager
Ted's Montana Grill Inc.
Colorado Springs, CO
08.2009 - 01.2015
- Delegated work to staff, setting priorities and goals.
- Organized special events such as wine tastings or cooking classes within the restaurant.
- Streamlined kitchen functions through supply reorganization and communication with front-of-house manager.
- Ordered supplies such as ingredients, kitchen equipment and cleaning materials.
- Provided guidance on portion sizes, plate presentation and garnishing techniques.
- Collaborated with front-of-house staff to ensure seamless coordination between dining room service and back-of-house operations.
- Analyzed customer feedback data to identify areas of improvement within the culinary team.
Education
ICA - Professional Real Estate Inspection Certification Program
Inspection Certification Associates
01.2022
Denver Technical College - Computer Science/Network System Administration
Denver Technical College
01.2002
Skills
- Management
- Problem solving
- Communication
- Leadership
- Electrical repair
- Plumbing installation
- Flooring installation
- Customer service
- Landscaping services
- Drywall maintenance
- Attention to detail
- Shower installations
- Grounds maintenance
- Exterior and interior painting
- Demolition work
- Relationship building
Certification
- Home Inspection Certification
Accomplishments
- Silver Dollar Society @ Ted's Montana Grill - This award was given by the owner of the company and was for seeking the highest levels of restaurant awareness and hospitality.
Timeline
Home Renovation and Other Handyman Services
Self Employed
01.2022 - Current
Proprietor
Ted's Montana Grill
01.2020 - 01.2022
Culinary Manager
Mimi's Cafe
08.2017 - 09.2018
General Manager
El Padrino Mexicano
02.2015 - 02.2017
Culinary Manager
Ted's Montana Grill Inc.
08.2009 - 01.2015
ICA - Professional Real Estate Inspection Certification Program
Inspection Certification Associates
Denver Technical College - Computer Science/Network System Administration
Denver Technical College
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