Thomas Gonzalez, MS, CCC-SLP

Full-time, Monday through Friday

In addition to evaluating and treating residents for a variety of medical diagnoses, maintaining patient confidentiality, treating every staff member, resident, and family with respect, kindness, and dignity, documenting in a timely fashion, attending care conferences, and participating in weekly team meetings for consistent communication and collaboration with the other therapists, I've helped bridge the relationship between Valley View Nursing and Rehab and ISU via clinical supervision and my connections with the university, and I've marketed outpatient speech-language therapy services to the Garden Plaza of Valley View through my ongoing collaboration with a support group and recent 1-hr presentation on Parkinson's Disease.

Overseeing a maximum number of 100 students and 22 staff members, I fulfilled the following responsibilities as the managing director of the learning center.

Human Resources Tasks:
-Reviewed resumes, interviewed applicants, and hired applicants.
-Attended daily meetings with owner of business for clear communication of administrative tasks.
-Participated in weekly marketing and client-relations meetings.
-Participated in corporate conference calls weekly.
-Trained teachers for exam prep instruction, 1:1 instruction (for 3rd grade and below), and 4:1 instruction (for late elementary and middle school students).
-Organized and led monthly teacher meetings.
-Collected billing from families.
-Updated employees’ schedules for hours.

Client Relations:
-Presented analysis of student's ACT/SAT/PSAT strengths and weaknesses to families.
-Held monthly conferences with 85% of clients' families for rapport and progress updates
-Collaborated with school counselors and teachers to improve students’ academic outcomes.

Marketing:
-Sold 18-, 32-, 50-, 66-hr ACT/SAT/PSAT/Subject Tutoring programs to clients.
-Promoted the referral program.
-Initiated fundraiser opportunities based on ACT/SAT/PSAT group testing to high school athletic directors and coaches.
-Designed and organized Excel spreadsheets to track student outcomes.
-Designed a book based on ACT/SAT/PSAT strategies for new teachers to supplement their learning.
-Filmed students’ testimonials for social media marketing purposes on Google +, Facebook, Instagram, Twitter, and YouTube.
-Increased number of positive Google reviews.
-Collaborated with a child psychologist for the ADHD program.

Data Entry and Analysis:
-Monitored students’ progress in ACT/SAT/PSAT program.
-Graded and analyzed students’ ACT/SAT/PSAT with LCOS software.
-Entered data from initial inquiries about program into software for record keeping and marketing.

I was the on-site clinical supervisor for 2nd-year ISU graduate student completing her 12-week clinical rotation in medical speech-language pathology. My role was to mentor, instruct, and guide the student, who originally was unfamiliar with medical settings, so that she would be successful with evaluating and treating patients, collaborating with multiple healthcare professionals and various departments, documenting the progress and outcomes of her patients, and advocating for residents for optimal care.

With combined efforts from my organization's two faculty advisers, four officers, and forty-two members, the NSSLHA chapter at Idaho State University-Meridian attained gold chapter honors during my leadership from 2017 to 2018 for the first time ever in its long history. Through several successful fundraisers, advocacy events, volunteer opportunities in the community, special guest lectures, national affiliation, monthly news updates, and networking opportunities for undergraduate and graduate students majoring in either communication sciences and disorders (CSD) or speech-language pathology (SLP), my organization proudly reached this impressive distinction.