Thomas Graham
Lancaster,Ohio
Summary
Detail-oriented professional with strong time management skills, adept at multitasking in high-pressure environments. Proven ability to support team members in achieving project goals efficiently. Committed to maintaining productivity and quality in all tasks.
Overview
11
11
years of professional experience
Work History
Food Service Worker
Armark
02.2025 - Current
- Managed inmate supervision, maintaining a safe environment within the facility.
- Supported meal preparation by following recipes meticulously and controlling portions.
- Addressed customer inquiries promptly, effectively resolving issues to ensure satisfaction.
- Teamed up with colleagues to streamline kitchen processes and boost operational efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in meal preparation, following recipes and maintaining portion control.
- Maintained compliance with health regulations, performing regular cleaning and sanitization tasks.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Assisted in menu development to cater to wider variety of dietary preferences.
Truck driver
Werner
11.2023 - 04.2024
- Operated long-haul trucks, adhering to safety regulations and delivery schedules.
- Conducted pre-trip inspections, ensuring vehicle compliance and road readiness.
- Managed efficient route planning to optimize delivery times and fuel consumption.
- Maintained accurate logs of driving hours, mileage, and cargo information for compliance audits.
- Communicated effectively with dispatch teams to coordinate pickups and deliveries.
- Resolved on-road issues promptly to minimize downtime and maintain service quality.
- Implemented best practices for load securing, enhancing cargo safety during transit.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Bulk picker
Westrock
07.2015 - 02.2023
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse environment.
- Sorted and organized bulk materials for optimal accessibility and inventory management.
- Conducted regular equipment inspections to ensure safety compliance and operational efficiency.
- Collaborated with team members to streamline workflows, reducing processing time for orders.
- Trained new personnel on safety protocols and operational best practices for bulk picking tasks.
- Implemented process improvements that enhanced accuracy in order fulfillment and reduced errors.
- Monitored stock levels and communicated replenishment needs to maintain inventory accuracy.
- Assisted in maintaining cleanliness and organization of work area to meet workplace standards.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Entered package information into company's computer system.
- Provided excellent internal customer service while working closely with other departments such as shipping or receiving teams.
- Increased productivity by prioritizing urgent orders and effectively managing time spent on tasks.
- Participated actively in team meetings, sharing best practices and discussing areas for continuous improvement within the bulk picking operation.
- Maximized order accuracy with meticulous attention to detail while picking items for shipment.
- Reduced errors in order fulfillment through consistent double-checking of picked items against packing lists.
- Demonstrated adaptability in learning new technologies as they were incorporated into the warehouse environment.
- Contributed to a clean and organized warehouse space by properly disposing of packaging materials and waste products.
- Maintained a safe working environment, adhering to company safety policies and guidelines.
- Enhanced customer satisfaction by ensuring timely fulfillment of large-scale orders.
- Completed regular inventory audits, ensuring accurate stock levels and helping prevent stockouts or excess inventory buildup.
- Supported smooth operations at peak times by willingly taking on additional responsibilities when needed.
- Continuously updated knowledge about product locations, enabling efficient navigation of the warehouse floor during the picking process.
- Collaborated with team members to quickly resolve discrepancies in inventory counts or shipments.
- Streamlined order processing, utilizing advanced warehouse management systems and tools.
- Assisted in training new employees on bulk picking procedures, fostering an atmosphere of teamwork and collaboration.
- Effectively communicated with supervisors regarding issues or concerns related to order fulfillment or stock discrepancies.
- Consistently met or exceeded daily quotas for order fulfillment, contributing to overall team performance goals.
- Handled fragile items with care during the picking process, ensuring the reduction of damaged products and maintaining customer satisfaction.
- Optimized workflows, identifying areas for improvement within the bulk picking process and suggesting solutions for implementation.
- Improved warehouse efficiency by accurately picking bulk orders and maintaining organized inventory.
Bulk picker
MCKESSON
09.2014 - 05.2015
- I drive forklift and pick case
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Stocked designated items on shelves, end caps and displays.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Safely and securely loaded items to prevent damage during transport.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
Education
High School - Wood Working
Crestview High School
Ashland, OHBusiness Management
NorthCentral Technical College
Mansfield, OHVideo Games Designer
Stratford Career Institute
Road Master drivers school
Columbus, OH10.2023
High School - Custodial Maintenance, Metal Tech/Fab/Welding
Lancaster High School
Lancaster, OH01.2002
Skills
- Leadership in teams and projects
- Shipping logistics management
- Production scheduling expertise
- Crane and hoist operation specialist
- Multi-tasking proficiency
- Communication excellence
- Vendor relationship management
- Advanced problem-solving skills
- Manufacturing industry background
- RF systems knowledge
- Mathematics fundamentals
- Packing and scanning operations
- Equipment upkeep and maintenance
- Emergency response preparedness
- Small arms weapons handling
- Surveying expertise
- Firearms safety protocols
- Defensive tactics training completion
- Self-motivated worker profile
- Time management excellence
- Forklift operator certification
- Welding safety compliance knowledge
- Strategic thought processes
- Metalworking capabilities
- Detail-oriented mindset
- Customer service dedication
- Janitorial equipment familiarity standards
- Asbestos safety training completion
- Organizational effectiveness skills
- Holds CDL Class A license
- Customer service
- Equipment maintenance
- Food storage
- Inventory management
Hobbies and Interests
Hobbies: Fishing, Hunting, Rodeos, Spending Family time with children
Military
- United States Marine Corp: Parris Island SC/Camp Lejeune NC Nov 2002-Feb 2004 Infantry
- Constructed field expedient firing aids for infantry weapons. Received and implemented combat orders and directed deployment of personnel in offensive, defensive and retrograde operations. Determined elevation and grid azimuths with maps and map overlays. Effective decision-maker in high-pressure environments. Maintained rifles, machine guns, mortars and hand grenades.
Additional information
Hobbies: Fishing, Hunting, Rodeos, Spending Family time with children
Timeline
Food Service Worker
Armark
02.2025 - Current
Truck driver
Werner
11.2023 - 04.2024
Bulk picker
Westrock
07.2015 - 02.2023
Bulk picker
MCKESSON
09.2014 - 05.2015
Video Games Designer
Stratford Career Institute
High School - Wood Working
Crestview High School
Business Management
NorthCentral Technical College
Road Master drivers school
High School - Custodial Maintenance, Metal Tech/Fab/Welding
Lancaster High School