Thomas Grant
Summary
Proven sales expert with a track record of fostering enduring client relationships and exceeding sales targets, notably at Big Country Outdoors. Skilled in relationship cultivation and sales management, adept at identifying customer needs and delivering exceptional service. Achieved significant territory growth through strategic solutions and effective communication, demonstrating both exceptional customer service and product knowledge.
Results-driven sales professional with proven track record in driving revenue growth and building lasting client relationships. Adept at identifying customer needs, presenting tailored solutions, and closing sales efficiently. Strong team collaborator, adaptable to changing market conditions, and consistently focused on delivering measurable results. Skilled in strategic communication, negotiation, and market analysis.
Overview
7
7
years of professional experience
Work History
Outside Sales Representative
Big Country Outdoors - Utv Accessories
08.2024 - Current
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Met existing customers to review current services and expand sales opportunities.
Inside Sales Representative
Boat Lift Distributors
08.2024 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Scale Technician
Bastrop Scale Company
08.2021 - 08.2023
- Improved scale accuracy by conducting regular maintenance and calibration.
- Assisted in training new technicians, sharing knowledge of industry best practices and techniques.
- Maximized revenue opportunities by cross-selling additional products or services related to scale systems.
- Developed strong relationships with clients through consistent communication and timely follow-up visits for ongoing maintenance needs.
- Streamlined inventory management, ensuring accurate records of parts and supplies.
- Conducted routine inspections to identify potential problems before they escalated into major issues.
- Contributed to company growth by recommending updates or upgrades to clients based on their specific needs.
- Ensured optimal performance of scales through thorough testing and inspection routines.
- Helped customers understand the importance of regular scale maintenance for long-term reliability and accuracy.
- Adhered to industry standards and regulations when performing repairs or installations on various types of scales.
- Maintained detailed documentation of completed repairs, installations, and maintenance tasks for record-keeping purposes.
- Assisted in the installation of new weighing systems, meeting project deadlines and requirements.
Inside Sales Representative
Boat Lift Distributors/ Big Country Outdoors
03.2018 - 08.2021
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Education
High School Diploma -
Nimitz High School
Houston, TXFire Certification - Firefighter 1 And 2
Cleveland Fire Academy
Cleveland, TXEMT Basic - Emergency Medical Technician Basic
Montgomery County Hospital District
Conroe, TXSkills
- Relationship building
- Attention to detail
- Motivated team player
- Exceptional customer service
- Customer Service-oriented
- Product knowledge
- Relationship development
- Sales closing
- Relationship cultivation
- Organized and efficient
- Client relationship management
- Sales management
Timeline
Outside Sales Representative
Big Country Outdoors - Utv Accessories
08.2024 - Current
Inside Sales Representative
Boat Lift Distributors
08.2024 - Current
Scale Technician
Bastrop Scale Company
08.2021 - 08.2023
Inside Sales Representative
Boat Lift Distributors/ Big Country Outdoors
03.2018 - 08.2021
High School Diploma -
Nimitz High School
Fire Certification - Firefighter 1 And 2
Cleveland Fire Academy
EMT Basic - Emergency Medical Technician Basic
Montgomery County Hospital District
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