Thomas Greene
Customer Experience
Las Vegas,NV
Summary
An articulate and multi-skilled professional with a strong desire to make a positive impact in the workplace. Highly motivated to deliver excellent customer service and possesses effective communication skills for collaborating with team members. Demonstrates efficiency in time management and exhibits leadership qualities for supporting and assisting others in the workplace.
Overview
21
21
years of professional experience
Work History
Credit Specialist
Nordstrom
10.2022 - 03.2025
- Obtained and reviewed credit reports, credit references, financial statements to establish credit limits for new accounts.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Devised collection recovery strategies to resolve customer issues and delinquent cases.
- Maintained accurate documentation of all credit-related activities, ensuring compliance with company policies and industry regulations.
- Managed account data and verified information with clients, past creditors and other involved parties.
- Kept records of customers' charges and payments.
Political Canvasser
Human Connection
01.2020 - 10.2022
- Made contact with voters in the community
- Data input for political status
- Organized meetings with staff about political agenda
- Attended political events for campaign rally
Political Canvasser
Campaign Industries
01.2019 - 01.2020
- Made contact with voters in the community
- Data input for political status
- Organized meetings with staff about political agenda
- Attended political events for campaign
Security Guard
Triton Security
01.2019 - 12.2019
- Maintained communication with dispatch about securing premises
- Maintained documentation on activity of premises
- Regulated area assigned to guard
Chef Assistant
All About Catering
06.2015 - 03.2019
- Coordinate catering events, hosted events, event porter
- Food prep and practiced OSHA regulation in the workplace
- Bartender and maintained exceptional customer service skills
- Handle incoming orders, and managed staff schedules
Delivery Driver
Papa Johns Pizza
01.2012 - 01.2015
- Deliver food, Prep food, inventory, customer service
- Handle incoming orders, cashier, and maintain good communications skills with coworkers and customers
Chef Assistant
Pizza Hut
01.2010 - 01.2012
- Deliver food, Prep food, inventory, customer service
- Handle incoming orders, cashier, and maintain good communications skills with coworkers and customers
Cashier
Polo Ralph Lauren
01.2009 - 01.2010
- Customer service and handles customers purchases
- Logged inventory in store to maintain shelves
- Stocking inventory in store shelves
Ground Support
McCaren Airport
01.2008 - 01.2009
- Ground support for passengers
- Baggage handler, maintain conveyor belt of luggage
Cashier
Albertsons
01.2004 - 01.2007
- Cashier, courtesy clerk
- Customer Service, Stocking, Maintaining good communication skills with team leaders
Education
High School Diploma - undefined
Van Nuys High School
Van Nuys, CASkills
Account management
Customer Service
Direct marketing understanding
Documentation
Customer Relations
Recordkeeping
Data verification
Excellent Communication
Problem-Solving
Teamwork and Collaboration
Credit Specialist
Active Listening
Telephone Etiquette
Critical Thinking
Data Entry
Effective communication
Loan application processing
Advisory credit understanding
Credit data assessments
Financial statement review
Credit reports
Fraud knowledge
Application verification
Credit validations
Timeline
Credit Specialist
Nordstrom
10.2022 - 03.2025
Political Canvasser
Human Connection
01.2020 - 10.2022
Political Canvasser
Campaign Industries
01.2019 - 01.2020
Security Guard
Triton Security
01.2019 - 12.2019
Chef Assistant
All About Catering
06.2015 - 03.2019
Delivery Driver
Papa Johns Pizza
01.2012 - 01.2015
Chef Assistant
Pizza Hut
01.2010 - 01.2012
Cashier
Polo Ralph Lauren
01.2009 - 01.2010
Ground Support
McCaren Airport
01.2008 - 01.2009
Cashier
Albertsons
01.2004 - 01.2007
High School Diploma - undefined
Van Nuys High School