Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Thomas Gricko

Landing,NJ

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Extremely Passionate for the work that is put out.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Field Service and Hotline Director

Baeumer Of America Inc.
01.2023 - Current
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Reported issues to higher management with great detail.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Assisted in recruiting, hiring and training of team members.

Field Service Technician

Baumer Of America Inc.
09.2008 - 12.2022
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Operated hand tools and power equipment according to company safety procedures.
  • Maximized operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
  • Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.

Education

High School Diploma -

Randolph High School, Randolph NJ, US
Randolph, NJ
06.2007

High School Diploma -

Morris County Vocational School
Denville, NJ
06.2007

Skills

  • Negotiation

  • Talent Acquisition

  • Recruitment

  • Business Development

  • Strategic Planning

  • Schedule Management

  • Employee Relations

  • Quality Assurance

Certification

Siemens S7 programming 1

Siemens S7 programming 2

Timeline

Field Service and Hotline Director

Baeumer Of America Inc.
01.2023 - Current

Field Service Technician

Baumer Of America Inc.
09.2008 - 12.2022

High School Diploma -

Randolph High School, Randolph NJ, US

High School Diploma -

Morris County Vocational School

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Thomas Gricko