Thomas Griffin
Minneapolis,MN
Summary
While at GAF I am a three time Extra Mile Award winner, I was nominated by my AVP and completed Sales Climber courses and I have finished at or above plan 9 of 10 years. I am a proven leader with a track record of enhancing team performance and customer satisfaction at Carlisle. Skilled in problem-solving and fostering teamwork, I've successfully developed business strategies that increased market share. Known for exceptional customer service and a positive attitude, I excel in driving revenue and building lasting client relationships.
Overview
20
20
years of professional experience
Work History
TM Low Slope
GAF Building Materials
11.2012 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Architectural Sales Manager
Las Vegas Roofing Supply (RSG)
04.2007 - 11.2012
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Regional Manager
Carlisle
02.2004 - 02.2007
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
Education
Bachelor of Arts - Marketing
University of St. Thomas
Saint Paul, MN12.1990
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Dependable and Responsible
Timeline
TM Low Slope
GAF Building Materials
11.2012 - Current
Architectural Sales Manager
Las Vegas Roofing Supply (RSG)
04.2007 - 11.2012
Regional Manager
Carlisle
02.2004 - 02.2007
Bachelor of Arts - Marketing
University of St. Thomas
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