Thomas Harding
Albany
Summary
Seasoned operations supervisor with 32 years of experience in a fast-paced international logistics juggernaut. Excellent communication and organizational skills. Well versed in all aspect of operations. Excited and motivated to move forward on my journey, to develop, grow as a leader and help our great company successfully reach Focus 2050.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
36
36
years of professional experience
Work History
Acting AOM BOS Cluster
DHL Express
2025.06 - Current
- Manage Daily Cluster Operations
Operations Manager
DHL Express
2020.10 - Current
- Manager of SP Facility
Operations Manager
DHL Express
2020.08 - 2020.10
- Manager two facilities MDW and SBN
- 6 supervisors, 5 Agents,100 Union employees/ MDW
- Managed SP located in SBN
Operations Manager
DHL Express
2018.01 - 2020.08
- Manager two facilities ORD and BMI
- 10 supervisors 10 Clericals 200 plus Union employees
- Managed SP located in BMI
Field Service Supervisor
DHL Express
2001.11 - 2018.01
- Successfully learned and operated Inbound, outbound, aircraft and back-office operations.
- Help with the opening of the ORD GTW.
- Successfully developed several supervisors, all of whom have moved onto new successful roles.
Operations Supervisor SP
Airborne Express
1995.01 - 2001.11
- I/C market overseeing the inbound and outbound operations.
- Successful monitoring of all back-office operations to ensure SP in compliance with their contract.
- Trained and helped all SP managers and held them to company standards.
United States Marine Corps
1990.12 - 1995.01
- 4 deployments overseas.
- Developed skills to perform under extreme pressure with a positive outcome.
- Honorable Discharged 1995
Education
Associate of Arts - Business
Hudson Valley Community College
Troy, NY1996-05
Skills
- Administration and Management
- Scheduling activities
- Attention to detail
- Operational Analysis
- Service orientation
- Complex problem solving
- Judgment and Decision Making
- Project Coordination
- Employee Development
- Workplace Engagement
- Safety Compliance
- Logistics Management
- Risk Management
- Microsoft, Word, Excel, PowerPoint
- Stakeholder Relations
- Teamwork and collaboration
- Customer service
- Troubleshooting
- Scheduling activities
- Attention to detail
- Flexible and adaptable
- Multitasking
- Organizational skills
- Active listening
- Scheduling activities
- Judgment skills
- Problem resolution
- Verbal communication
Awards and Accomplishments
Nominated and awarded employee of Q3 2017, Supported the opening of the ORD GTW, Managed Chicago Helicopter, Open Chicago Retail Store, Employee of the Quarter Q2-2024, Employee of the Year-2024, Employee of the QTR Q2 2025
Timeline
Acting AOM BOS Cluster
DHL Express
2025.06 - Current
Operations Manager
DHL Express
2020.10 - Current
Operations Manager
DHL Express
2020.08 - 2020.10
Operations Manager
DHL Express
2018.01 - 2020.08
Field Service Supervisor
DHL Express
2001.11 - 2018.01
Operations Supervisor SP
Airborne Express
1995.01 - 2001.11
United States Marine Corps
1990.12 - 1995.01
Associate of Arts - Business
Hudson Valley Community College