Thomas Harrington
Worcester,Massachusetts
Summary
Reliable and experienced delivery and operations professional with over 25 years in the transportation, logistics, and retail auto parts industry. Proven success in supervising teams, managing warehouse operations, and delivering high-volume freight with efficiency and safety. Known for staying loyal through company transitions and closures - most recently impacted by the closure of FedEx Express operations in the region and now seeking to bring value to a new team.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Shuttle Driver
FedEx Express
05.2017 - Current
- Delivered 25,000 packages annually, ensuring timely, safe, and professional service.
- Optimized delivery routes to improve fuel efficiency and reduce delivery times.
- Maintained consistent safety standards, accident-free for 8+ years.
- Recognized for reliability and customer-focused service.
- Available immediately due to FedEx site closure.
Supervisor
Advance Auto Parts
04.2013 - 02.2016
- Supervised a team of 15 associates, managing daily operations, inventory, and customer service.
- Implemented inventory control systems, reducing shrinkage and improving stock accuracy by 20%.
- Trained new hires and improved operational efficiency through team-building and workflow management.
Supervisor
Carquest Auto Parts
01.2001 - 01.2013
- Oversaw retail and warehouse operations, leading a 12-person team.
- Improved order fulfillment turnaround by 25% through process streamlining.
- Maintained customer service excellence and operational compliance.
- Successfully supported the transition of Bumper to Bumper Auto Parts to Carquest ownership, maintaining team continuity and operational stability during acquisition.
Sales Associate / Warehouse Worker
Bumper To Bumper Auto Parts
04.1993 - 01.2001
- Coordinated inventory, organized shipments, and ensured timely deliveries.
- Built strong customer relationships, increasing repeat business by 15%.
- Supported logistics and delivery planning for regional clients.
- Played a key role in ensuring a smooth transition of operations and inventory systems to Carquest Auto Parts.
Truck Driver
Bumper To Bumper Auto Parts
01.1993 - 01.2001
- Delivered parts regionally with a 98% on-time rate.
- Managed route planning and DOT compliance documentation.
- Maintained an accident-free record over 8 years of transport operations.
Education
Associate's Degree - Automotive Engineering Technology
Quinsigamond Community College
01.2018
Skills
- Commercial Driving & Route Management
- Logistics & Delivery Operations
- Team Supervision & Staff Training
- Customer Service Excellence
- Retail & Warehouse Operations
- Safety & DOT Compliance
Certification
Commercial Driver's License (CDL) - Massachusetts DMV
Timeline
Shuttle Driver
FedEx Express
05.2017 - Current
Supervisor
Advance Auto Parts
04.2013 - 02.2016
Supervisor
Carquest Auto Parts
01.2001 - 01.2013
Sales Associate / Warehouse Worker
Bumper To Bumper Auto Parts
04.1993 - 01.2001
Truck Driver
Bumper To Bumper Auto Parts
01.1993 - 01.2001
Associate's Degree - Automotive Engineering Technology
Quinsigamond Community College
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