Thomas Hart
Nampa,ID
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
The Home Depot Inc
08.2014 - 05.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Monitored security to protect employees, customers and property.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective behaviors.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Skills
- Project Management
- Order Supplies
- Quality Standards
- Staff Supervision
- Time Management
- Staff Management
- Waste Management
- Process Payments
- Retail Space Planning
- Team Motivation
- Customer Service and Satisfaction
- Schedule Oversight
- Hiring and Training
- Closing Oversight
- Merchandising
Timeline
Assistant Store Manager
The Home Depot Inc
08.2014 - 05.2024
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