Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Thomas Hasker

Cortland,NY

Summary

Results-oriented Auto Body Shop Manager for the largest shop in Ithaca, NY. Known for high productivity and efficient task completion. Specialize in workflow optimization, quality control, and customer service management. Excel at team leadership, problem-solving, and communication skills to achieve operational excellence and client satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Auto Body Shop Manager

Maguire Automotive
Ithaca , NY
09.2024 - Current
  • Maintained accurate records of parts used, labor costs, and other expenses related to repairs.
  • Developed and implemented cost-saving measures to reduce overhead expenses.
  • Assessed damage to vehicles using specialized tools and equipment before beginning repair work.
  • Evaluated employee performance on a regular basis, providing feedback where appropriate.
  • Coordinated with insurance companies to ensure timely payment for services rendered.
  • Managed daily operations of the auto body shop, including customer service, scheduling appointments, and overseeing staff.
  • Provided guidance and support to technicians when they encountered difficult problems or challenges.
  • Developed strategies to increase profitability and efficiency in the shop.
  • Monitored inventory levels of supplies needed for repairs, ordering additional items as needed from vendors.
  • Investigated complaints from customers regarding unsatisfactory workmanship or delays in completion times.

Body Shop Estimator

Maguire Automotive
Ithaca , NY
12.2022 - Current
  • Researched part availability to reduce repair timeframes.
  • Performed quality inspections of completed vehicle repairs.
  • Coordinated with other departments to ensure timely completion of repairs.
  • Maintained up-to-date knowledge of industry trends and best practices.
  • Monitored progress of repairs against estimate timeline.
  • Documented detailed notes regarding each repair job for future reference.
  • Reviewed damaged vehicles to determine repair costs and procedures.
  • Ordered parts required for vehicle repairs.
  • Created estimates for insurance companies, detailing parts and labor costs.
  • Met with customers to explain the repair process and answer questions.

Press Room Operator

Borgwarner
Ithaca, NY
08.2018 - 11.2022
  • Ensured that all safety protocols were followed while operating press room machinery.
  • Monitored production to ensure quality standards were met.
  • Identified potential problems with pressroom operations and reported them promptly to management.
  • Trained new employees on proper use of pressroom equipment and processes.
  • Performed preventive maintenance on press room machinery.
  • Assisted in the installation and troubleshooting of press room equipment.
  • Repaired or replaced worn parts on press machinery as needed.
  • Cleaned up debris from the floor around the press area.

Education

High School Diploma -

Dryden High School
Dryden, NY
06-2012

Skills

  • Parts ordering
  • Damage assessment
  • Customer service
  • Repair estimating
  • Team leadership
  • Insurance coordination

Certification

  • NY Adjusters License
  • NY independent Adjusters license
  • ICAR certification

References

References available upon request.

Timeline

Auto Body Shop Manager

Maguire Automotive
09.2024 - Current

Body Shop Estimator

Maguire Automotive
12.2022 - Current

Press Room Operator

Borgwarner
08.2018 - 11.2022

High School Diploma -

Dryden High School

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