Thomas Healy
Rowlett,TX
Summary
Proficient Program Director specializing in strategic planning, operational leadership and improvements Investigation projects. Bringing over 30 years of experience in Investigations to a new position with long-term potential for growth and advancement.
A Highly Motivated Leader in investigations equipped with excellent judgement and reasoning.
Overview
35
35
years of professional experience
Work History
Special Investigations Program Director
Texas Department Of Family And Protective Services
Dallas, TX
10.2021 - Current
- Conducted needs assessments and developed program objectives.
- Created and implemented new policies and procedures for the program.
- Organized and facilitated team meetings, workshops, and events.
- Provided leadership in developing innovative approaches to meet program goals.
- Reviewed existing programs and identified areas of improvement or expansion.
- Monitored performance metrics to evaluate effectiveness of programs.
- Directed staff training on technical aspects of programming activities.
- Recruited, hired, trained, supervised, coached, evaluated, and disciplined personnel.
- Ensured compliance with organizational standards and applicable laws and regulations.
- Monitored program operations for compliance with policies and procedures, applicable standards and relevant contractual policy.
- Analyzed evidence to determine the nature of violations and identify potential suspects.
- Developed and implemented strategies for conducting investigations and collecting evidence.
- Organized, analyzed, evaluated, interpreted, and reported on investigative information.
- Collaborated with law enforcement agencies in support of ongoing investigations.
- Prepared detailed reports summarizing investigative results for senior management review.
- Trained personnel in proper investigative techniques and protocols.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Provided leadership during times of organizational change or crisis situations.
- Conducted Employee Investigations
- Supervised Unit of Special Investigators
Special Investigator
Texas Department Of Family And Protective Services
Dallas, TX
11.2017 - 10.2021
- Conducted investigations into alleged criminal activity and violations of policy.
- Collected evidence, interviewed witnesses, and wrote comprehensive reports.
- Developed investigative strategies to uncover facts and identify suspects.
- Provided expert testimony in court proceedings related to investigations.
- Maintained detailed records of all investigative activities, findings, and conclusions.
- Interacted with local law enforcement agencies to coordinate joint investigations.
- Tracked down leads through public records searches, interviews, and online research.
- Maintained detailed case log of all cases assigned to monitor progress and completion.
- Maintained organized records of all information and material pertinent to open investigations.
- Interviewed subjects, targets and witnesses for information verification and corroboration.
- Testified under oath in administrative hearings and criminal court cases.
- Ran background checks of individuals to obtain data on character, financial status and personal history.
- Reported results of investigations with written observations and photographs, and produced final reports.
- Completed comprehensive face-to-face interviews with subjects, neighbors and employers to generate reports to document investigative findings.
- Developed case plans and conducted comprehensive investigation tactics to obtain necessary evidence.
- Trained and mentored field investigators and worked with team lead to identify skills, problem areas and opportunities for staff development and improvement.
Background Investigator
University of Texas Southwestern Medical Center Po
Dallas , TX
12.2015 - 11.2017
- Conducted in-depth interviews with subjects, witnesses, and other individuals to obtain information regarding case backgrounds.
- Reviewed investigative documents including police reports, court records, and other related materials.
- Verified subject's identity by collecting and analyzing personal data such as fingerprints, driver's license numbers, social security numbers.
- Organized and maintained detailed case files for all investigations conducted.
- Visited the subject's residence to verify residency status and conduct neighborhood canvassing.
- Researched legal documents such as birth certificates, marriage licenses, divorce decrees, property records to determine facts relevant to investigations.
- Prepared comprehensive reports summarizing findings from each investigation conducted.
- Interacted with local law enforcement agencies in order to gain access to confidential information not available through other sources.
- Conducted research online using websites like LexisNexis and Accurint in order to identify assets owned by suspects or victims involved in investigations.
- Created and submitted reports regarding background investigations, highlighting special findings.
- Ran background checks of individuals to obtain data on character, financial status and personal history.
- Reviewed appropriate records to obtain facts about individuals.
- Contacted references by phone and in person to validate information.
- Performed credit and financial background checks by contacting financial institutions and agencies.
- Produced timely and accurate reports about findings.
- Reviewed gathered information to assess or detect issues.
Detective First Grade
New York City Police Department
New York, NY
07.1995 - 07.2015
- Assigned to Various Units while employed with The New York City Police Department
- Organized Crime Control Bureau / Narcotics Division
- Detective Bureau / Sixth Precinct Detective Squad / Fugitive Enforcement Division
- Intelligence Bureau / Strategic Intelligence Unit / Executive Protection Unit
- Conducted interviews and interrogations with witnesses, victims, and suspects.
- Analyzed evidence collected from crime scenes to identify potential suspects.
- Developed profiles of suspects based on evidence gathered.
- Organized surveillance operations for investigations.
- Prepared detailed reports of investigative activities and findings.
- Collaborated with other law enforcement agencies in the investigation of criminal activities.
- Initiated undercover operations to investigate suspected criminal activity.
- Monitored suspect activities through use of electronic devices or physical surveillance.
- Obtained search warrants and executed them to gather evidence related to a case.
- Reviewed police records and other information sources to obtain leads in cases.
- Collected, preserved, and analyzed evidence such as fingerprints, weapons, documents, drugs.
- Interviewed victims and suspects using appropriate techniques in order to collect accurate information about the incident.
- Conducted background checks on individuals involved in an investigation.
- Participated in stakeouts or monitored suspicious persons or locations.
- Attended court hearings as a representative of the department.
- Provided testimony during trials concerning facts uncovered during investigations.
- Identified patterns in criminal behavior that could be used for future investigations.
- Assisted prosecutors with trial preparation by providing expert opinion on matters related to the case.
- Advised officers on proper procedures for gathering evidence at crime scenes.
- Served subpoenas and other legal documents related to investigations.
- Maintained professional relationships with members of the community while conducting investigations.
- Researched applicable laws when necessary for cases.
- Produced and submitted accurate and detailed reports to complete files and support criminal cases.
- Conducted investigations of suspects and interviewed witnesses to obtain statements.
- Managed investigations and prepared criminal cases for court.
- Interviewed suspects, informants and witnesses to gain clearer picture of criminal acts and collect statements.
- Offered advice, guidance and leadership to junior detectives.
- Spoke with witnesses, collected descriptions and located persons of interest.
- Served warrants for individuals and property searches.
- Documented facts and statements gathered from complainants, witnesses and accused persons.
- Obtained and executed search and arrest warrants in full compliance with legal protections.
- Executed and obtained search warrants and subpoenas to obtain evidence for resolution of criminal matters.
- Prepared detailed reports and affidavits for courts by obtaining information through physical surveillance and thorough investigations.
- Testified under oath in administrative hearings and criminal court cases.
- Secured evidence from crime scenes, bodies and secondary locations, carefully following sound evidentiary practices and chain of custody requirements.
- Managed surveillance of individuals, specific properties and events.
- Testified in court cases to back up case evidence and detail timelines.
- Sought out witnesses to obtain information about identifiable violations of local, state or federal statutes.
Supervising Fraud Investigator
New York City Human Resources Administration
New York, NY
10.1993 - 07.1995
- Identified patterns of suspicious activity across multiple accounts or transactions.
- Maintained detailed records regarding investigations, including evidence collected and investigative techniques used.
- Participated in meetings with senior leadership team to discuss potential risks associated with current trends in fraud detection.
- Collaborated with external agencies such as banks, credit card companies, law enforcement., when necessary.
- Utilized various tools such as databases, software programs., to analyze large amounts of data quickly.
- Monitored customer accounts regularly for any changes or irregularities that may indicate fraudulent behavior.
- Recognized emerging trends in fraudulent behavior by analyzing historical data points.
- Created reports detailing the results of investigations into suspected cases of fraud.
- Investigated and documented suspicious financial activity.
- Conducted interviews with customers to gather information on suspected cases of fraud.
- Reported findings to management and law enforcement agencies as needed.
- Provided training and mentoring to other staff members in the area of fraud investigation.
- Input information regarding fraud investigations into detailed reports for submission to clients.
- Utilized effective interpersonal and active listening skills during interviews with witnesses regarding fraud cases.
- Coordinated investigations with specialized units in insurance and law enforcement agencies.
- Provided court testimony for civil and criminal fraud cases and answered all questions truthfully.
- Used multiple data sources to derive end-to-end fraud performance metrics.
- Supervised Unit of Fraud Investigators
- Reviewed cases for Accuracy and completion
Operations Specialist Third Class
United States Navy, USN
USS Ouellet FF-1077, HI
02.1989 - 02.1993
- Operated a variety of Computer interfaced detection, tracking and height finding Radars
- Maintained a Tactical picture of surrounding seas
- Operated Marine Electronic navigation and satellite systems
- Provided target plotting data to ground units during Naval Gunfire support exercises
- Operated secure and non secure radio in communicating with other sea, air and land units
- Maintained and recorded information using official logs
- Honorably discharged
Education
High School Diploma -
Ralph Mckee Vocational And Technical High School
Staten Island, NY05-1988
Associate of Arts -
Borough of Manhattan Community College of The City University of New York
New York, NYSkills
- Strategic Leadership
- Policy and Procedure Improvements
- Operations Oversight
- Policy Implementation
- Performance Standards and Analysis
- Personnel Supervision
- Compliance Management
- Program Leadership
- Staff Development
- Strategic Planning
- Organizational Leadership
- Skilled Interrogator
- Evidence collection and Preservation
- Conflict Resolution
- Sharp Problem Solver
- Seasoned veteran Investigator / Leader
- Courteous demeanor
Accomplishments
- Promoted to Special Investigations Program Director in Current role with Texas Department of Family and Protective Services
- Promoted to Detective Second Grade (NYPD) 2008
- Promoted to Detective First Grade (NYPD) 2012
- Promoted to Supervising Fraud Investigator while employed with New York City Human Resources Administration Bureau of Fraud Investigation
- Assigned to Mayor Micheal Bloomberg Security Detail
- Worked on and assisted a number of High profile cases
- Received numerous awards and commendations while a New York City Police Officer / Detective
Timeline
Special Investigations Program Director
Texas Department Of Family And Protective Services
10.2021 - Current
Special Investigator
Texas Department Of Family And Protective Services
11.2017 - 10.2021
Background Investigator
University of Texas Southwestern Medical Center Po
12.2015 - 11.2017
Detective First Grade
New York City Police Department
07.1995 - 07.2015
Supervising Fraud Investigator
New York City Human Resources Administration
10.1993 - 07.1995
Operations Specialist Third Class
United States Navy, USN
02.1989 - 02.1993
High School Diploma -
Ralph Mckee Vocational And Technical High School
Associate of Arts -
Borough of Manhattan Community College of The City University of New York
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