THOMAS H. EVANS IV
Pasadena,CA
Summary
Dynamic, community-focused professional with over 8 years of leadership experience, including 6 years in client-facing roles within homeless and housing services, complemented by 2 years of lived experience throughout LA County. Proven ability to manage multiple projects in fast-paced environments, both in-person and remotely, while maintaining meticulous attention to detail. Strong commitment to service is enhanced by exceptional communication and presentation skills, fostering meaningful connections and driving impactful outcomes. Passionate about leveraging expertise to create positive change and support vulnerable populations effectively.
Overview
6
6
years of professional experience
Work History
Program Manager – FYI/FUP, Pre-Match, Pathway Home
Los Angeles County Department of Homeless and Housing Services
Los Angeles, CA
07.2025 - Current
- Led operations for FYI/FUP programs, producing data-driven reports and stakeholder updates on performance trends and barriers.
- Collaborated with ICMS agencies, including DCFS, HACLA, LACDA, and PHAs to provide technical guidance for compliance.
- Facilitated community partnerships to enhance service delivery and expand access to resources.
Lead Coordinator, Strike Team (Technical Advisor)
Los Angeles Homeless Services Authority (LAHSA)
Los Angeles, CA
03.2024 - 06.2025
- Supervised and guided over 25+ providers to ensure adherence to program standards.
- Trained 200 to 400 agency staff monthly to enhance operational efficiency.
- Established tracking systems with DMV, SSA, and housing authorities to improve service outcomes.
Coordinator-CES Matching, Utilization, UHA Systems
Los Angeles Homeless Services Authority (LAHSA)
05.2022 - 03.2024
- Matched clients to resources using CES prioritization guidelines for effective housing solutions across PSH and subsidy programs.
- Coordinated with cross-county departments (DMH/ DHS) to align housing placements with supportive services.
- Managed communications between service providers and clients to ensure clarity and efficiency.
Document Specialist
Los Angeles Homeless Services Authority (LAHSA)
04.2021 - 05.2022
- Facilitated over 250 voucher applications, resulting in more than 100 successful issuances.
- Collaborated with case managers to prepare clients for documentation and housing resources.
- Maintained accurate HMIS/CES records to ensure efficient client service.
Program Assistant
Union Rescue Mission
Los Angeles, CA
11.2019 - 11.2020
- Oversaw daily operations for over 250+ guests, ensuring compliance with program standards.
- Managed conflict resolution to foster a positive environment for all participants.
- Conducted intakes and referrals while reporting data insights for community outcome assessments.
Education
Professional Development Certificate -
Chrysalis
Los Angeles, CA01-2021
Emerging Leaders Program -
Los Angeles Homeless Services Authority
Los Angeles, CA01-2025
Skills
- Program Management & Operations
- Cross-Agency Collaboration
- HMIS (CES) Systems & Data Reporting
- Stakeholder Engagement & Training
- Housing Navigation & Voucher Programs (EHV, FYI/FUP)
- Process Improvement & Compliance
Timeline
Program Manager – FYI/FUP, Pre-Match, Pathway Home
Los Angeles County Department of Homeless and Housing Services
07.2025 - Current
Lead Coordinator, Strike Team (Technical Advisor)
Los Angeles Homeless Services Authority (LAHSA)
03.2024 - 06.2025
Coordinator-CES Matching, Utilization, UHA Systems
Los Angeles Homeless Services Authority (LAHSA)
05.2022 - 03.2024
Document Specialist
Los Angeles Homeless Services Authority (LAHSA)
04.2021 - 05.2022
Program Assistant
Union Rescue Mission
11.2019 - 11.2020
Professional Development Certificate -
Chrysalis
Emerging Leaders Program -
Los Angeles Homeless Services Authority