Thomas Hinrichs
Escondido,CA
Summary
Experienced professional in three roles, all with a strong focus on customer interaction and engagement. Proven proficiency in effectively communicating the value of products and ensuring a personable experience, as demonstrated in the role of a sales representative. Skilled in taking orders with precision and providing excellent customer service at In-N-Out. During the holiday season, contributed to creating positive purchasing experiences for customers selecting Christmas trees. Passionate about connecting with others and committed to further developing these interpersonal skills.
Overview
1
1
year of professional experience
Work History
Christmas Tree Lot Crew Member
The Farm Stand West
11.2023 - 12.2023
- Managed new crew in procedures and promoted positive mannerisms.
- Greeted and educated customers on different prices and types of trees.
- Carried trees with weights varying from 20-100 lbs.
- Maintained visual appearance of Christmas tree lot by picking up trash and raking up needles.
- Tied down Christmas Trees onto cars carefully to avoid damage.
Sales and Marketing Representative Intern
Aspire
07.2023 - 09.2023
- Countless positive customer interactions over internship.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Promoted and up-sold products and services to meet needs of customers.
- Developed and delivered engaging sales presentations to convey product benefits.
- Developed and implemented sales strategies to increase profits.
In-N-Out Associate
In-N-Out
02.2023 - 07.2023
- Warmly greeted and welcomed customers to establishment before requesting food order.
- Politely and persuasively suggested upgrades and related menu items such as drinks, desserts, and french fries to achieve upselling objectives.
- Used downtime between customer orders to fulfill other guest services.
- Entered orders into computer system quickly and accurately.
- Quickly and carefully checked prepared items against customer orders for accuracy prior to delivery.
- Welcomed customers and provided quick and attentive service.
Education
General Education -
Palomar College
San Marcos, CA06.2025
High School Diploma -
Classical Academy High School
Escondido, CA06.2023
Skills
- Customer Needs Assessments
- Cash Register Operations
- Customer Engagement
- Maintaining Clean Work Areas
- Sales
- Customer Retention Abilities
- Administrative Support
- Complex Problem-Solving
- Product and Service Knowledge
- Public Relations
Timeline
Christmas Tree Lot Crew Member
The Farm Stand West
11.2023 - 12.2023
Sales and Marketing Representative Intern
Aspire
07.2023 - 09.2023
In-N-Out Associate
In-N-Out
02.2023 - 07.2023
General Education -
Palomar College
High School Diploma -
Classical Academy High School
Similar Profiles
Ma'Shia McpheeMa'Shia Mcphee
Sales Associate at Mott Haven Farm StandSales Associate at Mott Haven Farm Stand
Emily RaymondEmily Raymond
Cashier at Stones Throw Farm StandCashier at Stones Throw Farm Stand
Kiana WilliamsKiana Williams
Cashier at Northern Lights Farm StandCashier at Northern Lights Farm Stand