Thomas Hogan
Midland,VA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
Work History
Mechanic
Bacons Garage
Midland, VA
11.2020 - 11.2023
- Assessed vehicles or machinery to accurately diagnose and repair issues.
- Engaged with customers to determine automotive requirements and communicate vehicular defects or problems.
Garage Door Technician
Stoneberger Garage Doors
Bealeton, VA
01.2017 - 11.2019
- Performed garage door and operator installs.(residential/commercial)
- Performed garage door and operator repairs(residential/commercial)
- Troubleshot systems to find root causes of problems and determine repair needs.
- Ran wiring, adjusted door and calibrated to set up.
- Analyzed schematic diagrams to determine installation methods of automated door openers.
- Operated lifts, winches and chain falls to move heavy curtain doors.
- Collected payment directly from customers and provided receipts.
- Completed daily work logs to document completion times and hours spent at each location.
- Took accurate measurements and estimated materials and time for each job.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Performed management skills and controlled office tasks when needed.
Technician
Koons Honda
Manassas, VA
11.2012 - 01.2017
- Troubleshot systems and equipment and ran tests to make effective recommendations.
- Operated various diagnostic tools to determine repair plans.
- Managed quality control and maintained high level of customer satisfaction.
- Inspected and validated repairs before delivery.
- Updated logs and job reports for completed and pending service calls at shift end.
- Adjusted or modified equipment to enhance equipment performance or to respond to customer requests.
- Managed workflow and productivity of lower-level technicians to keep projects on task.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
Cable Technician
Magellan tellicommunications
Manassas, VA
08.2004 - 06.2006
- Buried telephone cable underground and made connections at telephone post to provide service to homes and businesses.
- Operated heavy equipment to perform daily tasks.
Security System Installer
Self Employed Services
Midland, VA
- Performed security surveillance system installs on my own house and multiple other houses and buildings.
- Involved running wires threw exterior of homes/buildings to pertrude into interior to complete installs.
- Involved making connections to equipment and setting up device's for proper operation.
Education
High School Diploma -
Osbourn Park High School
Manassas, VA09.2001
Skills
- Inventory Management
- Diagnostics Systems
- Ignition Wiring
- Electrical System Maintenance
Timeline
Mechanic
Bacons Garage
11.2020 - 11.2023
Garage Door Technician
Stoneberger Garage Doors
01.2017 - 11.2019
Technician
Koons Honda
11.2012 - 01.2017
Cable Technician
Magellan tellicommunications
08.2004 - 06.2006
Security System Installer
Self Employed Services
High School Diploma -
Osbourn Park High School
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