Thomas Holte

• Manage day-to-day food service operations, ensuring smooth and efficient service.
• Train, mentor, and guide student staff, providing hands-on support and leadership.
• Take initiative with scheduling, FOH walk throughs, and directing staff to areas of highest need.
• Collaborate across teams to maintain operational efficiency and support interdepartmental goals.
• Prepared to step into Dining Center Manager role by applying leadership, organizational skills, and proactive problem-solving.

• Responsible for the oversight of the inmate staff as they prepare, and cook the meals throughout the day.
• Maintained health and food safety standards at all stages, from storage through delivery.
• We cook ~1500 meals per day using an array of different commercial kitchen equipment
• Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
• Tracked food production levels, meal counts, and supply costs.
• Monitored food quality and service levels to maximize kitchen and dining area performance.
• Directed activities of team of skilled kitchen workers preparing and serving meals.

• Directed overall store operations, including staffing, scheduling, and daily service management.
• Improved customer service standards, inventory control, and employee performance through consistent training and accountability.
• Led strategic planning for weekly inventory by forecasting demand, coordinating vendor relations, and negotiating for cost-effective supplies.
• Streamlined business operations and implemented process improvements that increased efficiency and reduced waste.
• Tracked inventory usage and maintained optimal stock levels to ensure uninterrupted service.
• Supervised and motivated a diverse team, fostering a positive and productive work environment.
• Resolved customer concerns promptly and effectively, ensuring a high standard of satisfaction and repeat business.
• Exercised quick decision-making in fast-paced situations, maintaining smooth operations under pressure.
• I prided myself on providing excellent service, swiftly resolving any issues, and going the extra mile to ensure customer satisfaction.
• This role required quick decision-making abilities, which I consistently demonstrated by effectively addressing and resolving various situations
• My tenure at Domino's has not only honed my managerial skills but also engrained in me the importance of teamwork, strategic planning, and customer-centric service

Key Achievements:

• Strengthened staff retention and morale by leading with clear communication and support.
• Consistently met operational targets while controlling costs and upholding quality standards.

• As part of the flow team we would arrive before the store opened to unload trucks and stock shelves
• Re-dressing end caps, rotating stock, and cleaning up the store before guests arrived
• Teamwork played a vital role in our daily work routines as we were either paired up on isles, or in the truck
• Attention to detail was critical inside the trailers as a collapse from some of the pallets could have been fatal